International Service Executive

ANADOLU ISUZU

İzmit

On-site

TRY 50,000 - 70,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Private health insurance

Individual pension plan

Flexible online training budget

Continuous development opportunities

Job summary

Join Anadolu Isuzu as an International Service Supervisor in İzmit, Turkey. In this role, you will manage our global service network, ensuring sustainable customer satisfaction across various regions.

Ideal candidates will possess strong team management skills, relevant engineering degrees, and a robust understanding of the automotive industry. You will be responsible for supervising distributor activities on-site and analyzing after-sales service performance, contributing to our mission of excellence in the automotive sector.

Qualifications

Experience in the automotive industry.
Ability to lead teams effectively.
No restrictions for frequent travel.

Responsibilities

Manage team and region effectively.
Supervise distributor activities on-site.
Review and follow up on warranty reports.
Analyze technical issues reported by distributors.
Ensure effective communication with distributors.

Skills

Team management

Analytical thinking

Communication skills

Collaboration

Customer-oriented approach

Advanced English proficiency

Proficient in MS Office (Excel)

Driving skills

Willingness to travel

Education

Graduate of relevant engineering departments

Job description

Let’s Design the Future Together!

Are you ready to be part of a team that strengthens service excellence in the automotive industry?

At Anadolu Isuzu, every opinion matters, every individual is equal.

We care more about what you can do than who you are. We work together to build a fair and inclusive work culture where different talents come together, and all our employees are supported to realize their full potential.

Join the Anadolu Isuzu family as an International Service Supervisor, take an active role in managing our global service network, and help us deliver sustainable customer satisfaction across regions.

Qualifications

Graduate of relevant engineering departments
Experience in the automotive industry
Experience in team management and can effectively lead people
Can collaborate effectively with cross-functional teams
Advanced English proficiency (a second foreign language is an advantage)
Proficient in MS Office programs, especially Excel
Hold a valid driver’s license and actively drive
No restrictions for frequent travel
Result-oriented with a strong sense of ownership
Strong analytical thinking and communication skills, and are a team player

We expect you to manage your time effectively, be open to teamwork, adopt a customer-oriented approach, and be eager to learn and continuously improve yourself.

What will you do when you join us?

Manage your team and region effectively, ensuring strong collaboration with colleagues and internal stakeholders
Conduct on-site supervision of distributor activities, monitor after-sales product performance, and plan improvement actions
Review and follow up on distributor warranty reports
Analyze technical issues reported by distributors, coordinate remote support with technical teams, and perform on-site interventions when necessary
Ensure effective communication between distributors and AIOS
Implement and maintain AIOS standards across distributors in your responsible regions
Perform regular field visits and share feedback and insights with relevant departments
Review tender documents, and perform cost calculations and risk assessments

How Does Our Journey Progress?

Preliminary Evaluation Process
Technical & Competency Based Interview
Evaluation Tests
Physical Interview
Reference Check
Offer Process

We Grow with Our Differences, Empowered by Equality!

At Anadolu Isuzu, every idea counts and every individual matters.

Who Are We?

As the Anadolu Isuzu family, we operate in more than 50 countries outside Türkiye, with more than half of our business volume coming from international markets and the defense industry. Since 1984, Anadolu Isuzu has been manufacturing commercial vehicles in Türkiye through a publicly traded partnership between Anadolu Group, Isuzu Motors Limited, and Itochu, continuously expanding its production portfolio.

We focus on the commercial vehicle segment of the automotive industry and stand out with a strong product range, effective after-sales services, and an extensive dealer and service network. Through our production of trucks, light trucks, midibuses, buses, and pick-ups, we maintain a strong and competitive position in export markets.

What Do We Offer?