Global Service Operations Lead – Automotive

ANADOLU ISUZU; İzmit; On-site; TRY 50,000 - 70,000; Full time

Benefits offered by this job

Private health insurance

Individual pension plan

Flexible online training budget

Continuous development opportunities

Job summary

Join Anadolu Isuzu as an International Service Supervisor in İzmit, Turkey. In this role, you will manage our global service network, ensuring sustainable customer satisfaction across various regions.

Ideal candidates will possess strong team management skills, relevant engineering degrees, and a robust understanding of the automotive industry. You will be responsible for supervising distributor activities on-site and analyzing after-sales service performance, contributing to our mission of excellence in the automotive sector.

Qualifications

• Experience in the automotive industry.
• Ability to lead teams effectively.
• No restrictions for frequent travel.

Responsibilities

• Manage team and region effectively.
• Supervise distributor activities on-site.
• Review and follow up on warranty reports.
• Analyze technical issues reported by distributors.
• Ensure effective communication with distributors.

Skills

Team management

Analytical thinking

Communication skills

Collaboration

Customer-oriented approach

Advanced English proficiency

Proficient in MS Office (Excel)

Driving skills

Willingness to travel

Education

Graduate of relevant engineering departments

Job description

Join Anadolu Isuzu as an International Service Supervisor in İzmit, Turkey. In this role, you will manage our global service network, ensuring sustainable customer satisfaction across various regions.

Ideal candidates will possess strong team management skills, relevant engineering degrees, and a robust understanding of the automotive industry. You will be responsible for supervising distributor activities on-site and analyzing after-sales service performance, contributing to our mission of excellence in the automotive sector.