Internal Marketplace Account Manager

DECATHLON Belgium NV; Bakırköy; Hybrid; TRY 300,000 - 420,000; Full time

Benefits offered by this job

Hybrid work

Shuttle service

Health & life insurance

Monthly bonus

Sports allowance

Employee card

Parental leave

Job summary

DECATHLON Belgium NV is seeking an Internal Marketplace Account Manager to drive partner performance on the Decathlon Marketplace. You will act as a trusted advisor, deliver insights, and upsell high-value services to sellers to maximize sales and operational efficiency.

The role requires strong collaboration with global teams, 3+ years in campaign/category/performance analysis, and fluency in English. Experience with Mirakl and KPI management is highly valued.

Qualifications

• Minimum 3 years in campaign management, category management, and performance analysis; e-commerce/marketplace experience preferred.
• Bachelor's or Master's in Business/Management or related field.
• Fluent in English, written and spoken.
• Able to explain complex technical subjects clearly to cross-functional partners.
• Access accurate information on category management and performance analysis from global teams.
• Proficient with Mirakl and related tools.
• Experience creating training materials (videos/guides).
• Experience with KPI management, data conversion, and taking commercial actions.
• Hold a valid Class B driver's license and be an active driver.

Responsibilities

• Conduct monthly and quarterly business reviews with performance data, insights, and strategic recommendations.
• Build trusted, supportive relationships with partners.
• Perform deep-dive analyses on sales, market trends, pricing, and competition to identify growth levers.
• Ensure partner participation in local deals (OPECOs) like Mayfest or Running/Mountain deals.
• Guide partners to meet Decathlon's quality standards and advise on corrective actions.
• Act as partner advocate within Decathlon, coordinating with Digital Sport Leaders, Marketing, Legal, and Corporate Communications.

Skills

Campaign management

Category management

Performance analysis

E-commerce experience

Mirakl

Training materials

KPI management

Data interpretation

Cross-functional collaboration

English proficiency

Education

Bachelor's or Master's in Business/Management

Tools

Mirakl tools

Job description

Since 1976, we’ve been connecting millions of people around the world with the wonders of sport, offering them the best products and experiences. As we continue to grow with over 40 stores and online platforms in Turkey, we are looking for Marketplace Account Manager to join our dynamic team!

At Decathlon, our mission is: "Bring people together through sport to make wellbeing accessible for all." If you're a sports-lover, love engaging with people, and have a strong passion for Digital Commerce, just like us, this opportunity is just for you!

Job Description:

The Internal Marketplace Account Manager is the dedicated commercial expert for our sellers partnered with Decathlon. Your mission is to deliver outstanding value and a tangible return on investment for these sellers. Acting as a trusted advisor and performance consultant, you will provide the insights, guidance, and support necessary for them to maximize their sales and operational efficiency on the Decathlon Marketplace. In this role, you will act as a dedicated business partner, driving mutual growth through in-depth analysis and the upselling of high-value services. You are the voice of the partner within Decathlon and the ambassador of Decathlon to the partner, building a "love link" that fosters loyalty and long-term success.

Qualifications:

• Demonstrates strong team spirit and enjoys collaborating within a global network.
• Has a minimum of 3 years of experience in campaign management, category management, and performance analysis processes (candidates with e-commerce or marketplace experience are preferred).
• Holds a Bachelor's or Master's degree in Business, Management, or a related field.
• Has a good command of English, both written and spoken.
• Has a strong ability to explain complex technical subjects in a simple and understandable way while working cross-functionally with partners, and accurately evaluating feedback.
• Can communicate with global teams and quickly access accurate information regarding category management and performance analysis.
• Is proficient in utilizing Mirakl and its associated tools, and maintains continuous self-improvement.
• Can create and deliver training materials (e.g., video tutorials and guides).
• Has experience in KPI management, data conversion, and taking commercial action.
• Holds a valid Class B driver's license and is an active driver.

Responsibilities:

• Conduct regular, in-depth Monthly and Quarterly Business Reviews (MBRs/QBRs), presenting performance data, insights, and strategic recommendations.
• Build strong, trust-based relationships with your partners, ensuring they feel supported and valued.
• Perform deep-dive analyses on sales, market trends, pricing, and the competitive landscape to identify key growth levers.
• Ensure participation in relevant local OPECOs (ex: Mayfest or Running/Mountain deals).
• Ensure your partners consistently meet Decathlon's quality standards, guiding them on corrective actions when needed.
• Be the primary advocate for your partners within Decathlon, collaborating with Digital Sport Leaders, Marketing, Legal, and Corporate Communications teams to achieve partner objectives.

What Awaits You at DECATHLON?

We love what we do, design unique products, create hands-on experiences, and see sustainability as an integral part of our mission to protect the planet.

A supportive work environment with flat management where you have a voice and can take initiative.

We support the training and development of our teammates at Decathlon.

Monthly team meetings where we try new sports, strengthen team spirit, and gain new experiences.

Career opportunities through internal promotion and zig-zag career paths.

A fair and enjoyable work environment with a range of benefits, because success is inevitable where you feel your best!

Our Benefits Include:

• A hybrid working model; you’ll be working 2 days at the office and 3 days remotely.
• Shuttle access to key locations on both Asian and European sides.
• Complementary health insurance & life insurance
• Monthly bonus system
• Annual sports support for allowing you to try a new sport!
• Decathlon employee card, so you can get your sports needs with special discounts.
• Parental leave

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