Customs Coordinator

DECATHLON Belgium NV; Bakırköy; Hybrid; TRY 240,000 - 360,000; Full time

Benefits offered by this job

Hybrid working model

Shuttle access

Health & life insurance

Monthly bonus

Sports allowance

Employee discount card

Parental leave

Job summary

DECATHLON Belgium NV is seeking a Customs Coordinator in Turkey to join the Import and Supply Chain Team. You will manage end-to-end customs clearance across global trade, ensuring on-time product availability at optimal costs.

Ideal candidates have 2–3 years in customs/import-export, fluent English and Turkish, and strong MS Office skills. This role emphasizes regulatory compliance, KPI reporting, and cross-functional collaboration within a retail logistics context.

Qualifications

• Bachelor's Degree in International Trade, Business Administration, Economics, Finance, etc.
• Fluent in English and Turkish both in speaking and writing
• 2-3 years of work experience in customs and import/export activities
• Knowledge of customs legislation & logistics processes
• Experience coordinating regulatory processes (DTS, TSE, CE, Cosmetics, Health Certificate, Warranty)
• Good knowledge of MS Office, especially Excel
• Able to work under time constraints and multitask; detail-oriented with good follow-up
• Strong analytical skills and data literacy
• Strong organization and priority management
• Team player with strong communication skills
• Previous tax & customs experience in Big 4 Audit companies or multinational organizations is a plus
• AEO certification process and application experience is a plus
• Knowledge of Project Management
• Awareness or interest in sustainable supply chain and risk mitigation

Responsibilities

• Check regulatory requirements, ensure necessary import/export permissions are granted
• Make sure customs broker agencies function in line with regulations & customs process
• Ensure effective communication with both internal and external co-workers for smooth customs operation and optimum shelves availability
• Knowledge and follow-up of local Customs and Commerce legislations; informing all related parties of the changes and ensuring that necessary actions are taken on time
• Responsible for necessary reporting and daily/monthly KPI tracking (on-time clearance, document accuracy, and lead times)
• Monitor and support team members in supply for a situation requiring customs and homologation expertise
• Apply/execute the processes defined for import (pre-clearance documentation readiness, active declaration tracking, and post-clearance audits)
• Assume the responsibilities of Decathlon trade compliance
• Ensure effective communication with both internal and external co-workers to resolve customs holds, disputes, and operational bottlenecks proactively
• Guarantee customs cost referencing to give good visibility on pricing
• Maintain a good knowledge of the registration legislation and other relevant government regulations

Skills

English

Turkish

Excel

Analytical skills

Data literacy

Time management

Communication skills

Team player

Project coordination

Education

Bachelor's degree in International Trade, Business Administration, Economics, Finance, etc.

Tools

MS Office

Job description

Since 1976, we’ve been connecting millions of people around the world with the wonders of sport, offering them the best products and experiences. As we continue to grow with over 55 stores and online platforms in Turkey, we are looking for a Customs Coordinator to join our Import and Supply Chain Team!

At Decathlon, our mission is: "Bring people together through sport to make wellbeing accessible for all." If you're a sports-lover, love engaging with people, and have a strong passion about Global Supply Chain, Customs Operations & Trade Compliance like we are, this opportunity is just for you!

Job Description:

As a Customs Coordinator, you will join our Import and Supply Chain Team to ensure full customs compliance and manage end-to-end customs clearance processes for worldwide trade, guaranteeing on-time product availability at the best costs.

Qualifications:

• Has a Bachelor's Degree from related departments (International Trade, Business Administration, Economics, Finance, etc.)
• Is fluent in English and Turkish both in speaking and writing
• Has 2-3 year of work experience in customs and import & export activities
• Has knowledge of customs legislation & logistics processes
• Has experience in coordination of regulatory processes is an asset (DTS, TSE, CE, Cosmetics, Health Certificate, Warranty)
• Has good knowledge of MS Office applications, especially Excel
• Is able to work under time constraints and manage to multitask, detail-oriented with good follow-up skills
• Has good analytical skills and data literacy
• Has a strong sense of organization, priority management
• Is a team player with strong communication skills
• Previous tax & customs experience in Big 4 Audit companies or multinational organizations is a plus
• AEO certification process and application experience is a plus
• Has knowledge of Project Management
• Has awareness or interest in sustainable supply chain and risk mitigation

Responsibilities:

• Check regulatory requirements, ensure necessary import/export permissions are granted
• Make sure customs broker agencies function in line with regulations & customs process
• Ensure effective communication with both internal and external co-workers for smooth customs operation and optimum shelves availability
• Knowledge and follow-up of local Customs and Commerce legislations; informing all related parties of the changes and ensuring that necessary actions are taken on time
• Responsible for necessary reporting and daily/monthly KPI tracking (on-time clearance, document accuracy, and lead times)
• Monitor and support team members in supply for a situation requiring customs and homologation expertise
• Apply/execute the processes defined for import (pre-clearance documentation readiness, active declaration tracking, and post-clearance audits)
• Assume the responsibilities of Decathlon trade compliance
• Ensure effective communication with both internal and external co-workers to resolve customs holds, disputes, and operational bottlenecks proactively
• Guarantee customs cost referencing to give good visibility on pricing
• Maintain a good knowledge of the registration legislation and other relevant government regulations

What Awaits You at DECATHLON?

We love what we do, design unique products, create hands-on experiences, and see sustainability as an integral part of our mission to protect the planet.

A supportive work environment with flat management where you have a voice and can take initiative.

We support the training and development of our teammates at Decathlon.

Monthly team meetings where we try new sports, strengthen team spirit, and gain new experiences.

Career opportunities through internal promotion and zig-zag career paths.

A fair and enjoyable work environment with a range of benefits, because success is inevitable where you feel your best!

Our Benefits Include:

• A hybrid working model; you’ll be working 2 days at the office and 3 days remotely.
• Shuttle access to key locations on both Asian and European sides.
• Complementary health insurance & life insurance
• Monthly bonus system
• Annual sports allowance to help you try new sports!
• Decathlon employee card, so you can get your sports needs with special discounts.
• Parental leave

*Under the Personal Data Protection Law,

You can access the Employee Candidate Privacy Notice from the link below.