Inbound Sales Leader — Hybrid & Global Impact

Uber Eats Trendyol Go; Fatih; Hybrid; TRY 600,000 - 900,000; Full time

Benefits offered by this job

Hybrid work model

Mentoring opportunities

Learning platform & development

Job summary

Uber Eats Trendyol Go is seeking an experienced leader to manage inbound, grocery and 3P commercial targets in a hybrid setup. You will drive forecasts, build execution plans, and coach Executives and SPVs across a large sales organization to achieve weekly performance goals.

You will own talent development, diagnose performance gaps from data, and partner with Operations, Finance and Regional Growth to optimize economics and quality across the Grocery vertical and merchant relations.

Qualifications

• Fluent professional English required and able to communicate with regional/global stakeholders.
• Proven leadership of a large frontline team and supervisors.
• Strong analytical, KPI-driven business management experience.
• Experience with CRM systems, dashboards, and high-volume sales ops.

Responsibilities

• Own Inbound, Delivery Type Switch and Grocery targets, forecasts and weekly business performance.
• Translate overall Selection and 3P goals into channel/team-level targets and execution plans.
• Lead, coach and performance-manage Executives/SPVs and a large sales organization.
• Build a high-performance culture; address low performance, resistance to change and quality gaps decisively and fairly.
• Own hiring, replacement, talent development and succession planning within the domain.
• Diagnose weekly performance gaps through data and turn them into clear corrective actions.
• Own Inbound conversion, productivity, merchant quality and sales quality improvement initiatives.
• Own 3P commercial performance, including 3P merchant retention, conversion and expansion campaigns.
• Partner with Operations/Finance/Regional Growth on Model Switch campaign economics, commission incentives and regional priorities.
• Ensure Grocery acquisition delivers the needs of the Grocery vertical while maintaining appropriate economics and quality.
• Ensure seller communication, scripts, commercial information and quality standards are consistently executed.
• Represent Sales confidently with senior internal stakeholders and, when required, directly with merchants in the field.
• Build forecasts, identify risks early and proactively bring solutions rather than problems.

Skills

Fluent English

Analytical skills

Frontline management

Communication

Performance management

Stakeholder communication

Business ownership

Adaptability

Stakeholder management

Commercial judgement

Industry experience (food delivery/mer

Tools

CRM tools

Dashboards

Job description

Uber Eats Trendyol Go is seeking an experienced leader to manage inbound, grocery and 3P commercial targets in a hybrid setup. You will drive forecasts, build execution plans, and coach Executives and SPVs across a large sales organization to achieve weekly performance goals.

You will own talent development, diagnose performance gaps from data, and partner with Operations, Finance and Regional Growth to optimize economics and quality across the Grocery vertical and merchant relations.