Growth-Focused Client Success Manager (Hybrid)

Wellbees; Fatih; Hybrid; TRY 180,000 - 300,000; Full time

Benefits offered by this job

Hybrid work

Sodexo meals

Generous leave policy

Referral bonus

Wellbees app access

Team activities

Career growth

Open communication

Talent focus

Job summary

Wellbees is seeking a Customer Success professional to join its team in a hybrid work environment. You will manage key client relationships, drive adoption of the Wellbees platform, and ensure customer satisfaction through proactive communication and issue resolution.

With 3-4 years in customer success or related roles, you will collaborate with Product and sales teams to expand value, deliver onboarding support, and maintain strong client partnerships across multiple industries.

Qualifications

• 3-4 years in customer success, account management or related consulting in HR-Tech/B2B SaaS
• Sales experience is a plus
• Excellent communication and problem-solving skills
• Customer-oriented with ability to build strong relationships with assigned clients

Responsibilities

• Own account management and drive adoption
• Prioritise and manage multiple projects to meet deadlines
• Be the first point of contact for customer questions and issues
• Assist onboarding and communicate feedback to Product Team
• Proactively drive product adoption and retention
• Expand customer packages and relationship value

Skills

Customer Success

Account Management

HR-Tech / SaaS experience

Communication

Problem solving

Relationship building

Proactive teamwork

Startup culture

Job description

Wellbees is seeking a Customer Success professional to join its team in a hybrid work environment. You will manage key client relationships, drive adoption of the Wellbees platform, and ensure customer satisfaction through proactive communication and issue resolution.

With 3-4 years in customer success or related roles, you will collaborate with Product and sales teams to expand value, deliver onboarding support, and maintain strong client partnerships across multiple industries.