Global E-commerce Logistics Operations Leader - KPI Driven

Bertelsmann-Jobs; Tuzla; On-site; TRY 60,000 - 90,000; Full time

Benefits offered by this job

Global work environment

Professional growth opportunities

Collaborative team culture

Part of Bertelsmann SE & Co. KGaA

Job summary

Arvato Logistics in Tuzla, Turkey, seeks a results-driven logistics supervisor to lead a field team, manage e-commerce operations, and implement sustainable development plans. You will identify corrective actions, coordinate with IT transitions, and deliver weekly KPI reports to improve customer satisfaction.

The role requires strong communication, English proficiency, and hands-on experience with MS Office.

Qualifications

• 3 years of experience in logistics processes, preferably in e-commerce.
• Strong interpersonal and communication skills.
• Advanced knowledge of English both written and verbal.
• Able to work within a dynamic and fast-paced environment.
• Experienced in field force management.
• Very good knowledge on MS Office Applications.
• Customer and solution-oriented,
• Living/willing to live in Anatolian Side of İstanbul.
• Complete miltary service for male applicants

Responsibilities

• Leading a team and be a good team player
• Manage e-commerce operations and make sustainable development plans
• Taking corrective actions from operations point of view in case of needed
• Creating effective solutions to operational problems
• Providing weekly and monthly KPI Reports
• Prepare and follow-up monthly forecasts continuously
• Motivate, inspire and encourage field team to achieve business results and customer satisfaction
• Coordinate field team to execute planned actions in line with the strategic plans, decide on priorities
• Taking part in process development studies
• Supporting information technology system transitions
• Know how to use the handle syste(SAP)

Skills

Interpersonal communication

MS Office

English language

Field force management

Tools

SAP

Job description

Arvato Logistics in Tuzla, Turkey, seeks a results-driven logistics supervisor to lead a field team, manage e-commerce operations, and implement sustainable development plans. You will identify corrective actions, coordinate with IT transitions, and deliver weekly KPI reports to improve customer satisfaction.

The role requires strong communication, English proficiency, and hands-on experience with MS Office.