E-commerce Logistics Operations Lead

Arvato; Çayırova; On-site; TRY 420,000 - 540,000; Full time

Job summary

Arvato, a global leader in e-commerce and supply chain management, seeks an Operations Logistics Manager in Turkey to oversee warehouse operations. You will coordinate inbound, outbound, returns, product care and customer experience, and lead cross-functional teams in a fast-paced environment.

Requirements include a Bachelor's degree, 5+ years in warehouse operations (preferably in textile e-commerce), strong English, and excellent MS Office skills.

Qualifications

• Bachelor's degree in related departments.
• At least 5 years in warehouse operations.
• Experience managing Return, Product Care and Customer Experience, preferably in textile e-commerce.
• Strong interpersonal and communication skills.
• Advanced English (written and verbal).
• Willingness to live on the Anatolian Side of Istanbul-Kocaeli.

Responsibilities

• Plan Inbound, Outbound, Return, Product Care and Customer Experience processes.
• Track and realize capacity targets.
• Manage and develop Inbound, Outbound, Return, Product Care and Customer Experience teams.
• Track the transfer of production capacities with the customer in daily and weekly meetings.
• Track and plan production budget.
• Track and realization of productivity targets.
• Monitor income and expenditure balances of the projects.

Skills

Warehouse operations

Textile e-commerce experience

English proficiency

Field force management

MS Office

Interpersonal skills

Problem-solving

Customer-focused

Education

Bachelor's degree

Tools

MS Office suite

Job description

Arvato, a global leader in e-commerce and supply chain management, seeks an Operations Logistics Manager in Turkey to oversee warehouse operations. You will coordinate inbound, outbound, returns, product care and customer experience, and lead cross-functional teams in a fast-paced environment.

Requirements include a Bachelor's degree, 5+ years in warehouse operations (preferably in textile e-commerce), strong English, and excellent MS Office skills.