E‑Commerce Logistics Operations Lead

Bertelsmann-Jobs; Tuzla; On-site; TRY 600,000 - 850,000; Full time

Job summary

Arvato is seeking an Operations Logistics Manager to oversee warehouse operations. You will plan inbound/outbound/return processes, track capacity, lead teams, and coordinate with customers on production capacity and budgets. The role requires strong English skills and experience in textile e-commerce.

The candidate should live on the Anatolian Side of Istanbul-Kocaeli or be willing to relocate, and thrive in a dynamic, fast-paced environment with MS Office proficiency.

Qualifications

• Min. Bachelor’s degree in related departments.
• Min. 5 years of experience in the warehouse operations processes; preferably in e-commerce.
• Experience to manage Return, Product Care and Customer Experience preferably in textile e-commerce.
• Strong interpersonal and communication skills.
• Strong problem-solving skills.
• Advanced knowledge of English both written and verbal.
• Able to work within a dynamic and fast-paced environment.
• Experienced in field force management.
• Very good knowledge of MS Office applications.
• Living/willing to live in Anatolian Side of İstanbul-Kocaeli.

Responsibilities

• Planning of Inbound, Outbound, Return, Product Care and Customer Experience processes
• Tracking and realization of capacity targets
• Management and development of Inbound, Outbound, Return, Product Care and Customer Experience teams
• Tracking the transfer of production capacities with the customer in daily and weekly meetings
• Tracking and planning of production budget
• Tracking and realization of productivity targets
• Monitoring the income and expenditure balances of the projects for which it is responsible

Skills

5+ years warehouse ops

Strong communication

MS Office

English proficiency

Textile e-commerce exp

People management

Education

Bachelor’s degree in related field

Job description

Arvato is seeking an Operations Logistics Manager to oversee warehouse operations. You will plan inbound/outbound/return processes, track capacity, lead teams, and coordinate with customers on production capacity and budgets. The role requires strong English skills and experience in textile e-commerce.

The candidate should live on the Anatolian Side of Istanbul-Kocaeli or be willing to relocate, and thrive in a dynamic, fast-paced environment with MS Office proficiency.