Global E-commerce Logistics Operations Leader

Bertelsmann; Turkey; On-site; TRY 420,000 - 540,000; Full time

Job summary

Bertelsmann’s Arvato Logistics division seeks a field operations supervisor in Istanbul to lead a dynamic team and optimize e-commerce logistics. You will drive sustainable plans, report KPIs, and coordinate field activities across the network.

The role requires strong communication, English proficiency, and experience in field force management. Living on the Anatolian Side is preferred, with a formal path for professional growth within Bertelsmann SE & Co. KGaA.

Qualifications

• 3 years of experience in logistics processes, preferably in e-commerce.
• Strong interpersonal and communication skills.
• Advanced knowledge of English both written and verbal.
• Able to work within a dynamic and fast-paced environment.
• Experienced in field force management.
• Very good knowledge on MS Office Applications.
• Customer and solution-oriented.
• Living/willing to live in Anatolian Side of İstanbul.
• Complete military service for male applicants.

Responsibilities

• Leading a team and be a good team player.
• Manage e-commerce operations and make sustainable development plans.
• Taking corrective actions from operations point of view in case of needed.
• Creating effective solutions to operational problems.
• Providing weekly and monthly KPI Reports.
• Prepare and follow-up monthly forecasts continuously.
• Motivate, inspire and encourage field team to achieve business results and customer satisfaction.
• Coordinate field team to execute planned actions in line with the strategic plans, decide on priorities.
• Taking part in process development studies.
• Supporting information technology system transitions.
• Know how to use the handle system (SAP).

Skills

Interpersonal communication

English proficiency

MS Office proficiency

Team leadership

Field force management

Tools

SAP

Job description

Bertelsmann’s Arvato Logistics division seeks a field operations supervisor in Istanbul to lead a dynamic team and optimize e-commerce logistics. You will drive sustainable plans, report KPIs, and coordinate field activities across the network.

The role requires strong communication, English proficiency, and experience in field force management. Living on the Anatolian Side is preferred, with a formal path for professional growth within Bertelsmann SE & Co. KGaA.