Global Cargo Operations Lead: Drive Excellence & Coordination

CMA CGM; Fatih; On-site; TRY 600,000 - 760,000; Full time

Benefits offered by this job

Birthday day off

Fruit Day

Happy hours

Yearly bonus

Transportation

Life insurance

Employee Assistance Program

Job summary

CMA CGM is seeking a senior cargo operations leader to head the Global Business Support team in Istanbul. You will oversee vessel calls, cargo flow, and documentation, while coordinating with terminals, lines, and authorities to ensure safe, compliant operations.

You will drive process standardization, mentor staff, and report on performance metrics, with English fluency and strong maritime knowledge as key assets.

Qualifications

• Bachelor's degree in Logistics, Maritime Transportation, Shipping, International Trade, Supply Chain, or a related field.
• Experience in vessel operations, cargo operations, port agency, liner shipping, or terminal operations.
• Strong communication and stakeholder management skills.
• Strong organizational and time management capabilities.
• Knowledge of container shipping operations and cargo flow management.
• Familiarity with IMDG regulations and dangerous goods procedures.
• Strong analytical thinking and problem-solving abilities.
• Attention to detail and high level of accuracy.
• Risk identification and prevention mindset.
• Proficiency in MS Office and operational maritime systems.
• Ability to work under pressure and manage multiple priorities.
• Team-oriented, proactive, and customer-focused approach.
• Fluent in English, both written and spoken.

Responsibilities

• Lead and manage the Global Business Support (GBS) Cargo Operations team, ensuring daily operational excellence.
• Coordinate vessel port calls from nomination to departure, ensuring safe and compliant execution.
• Serve as primary contact between shipping lines, vessel masters, terminals, port authorities, and stakeholders.
• Organize daily and weekly operational meetings, set priorities, and follow up on actions.
• Plan, organize, and monitor vessel and cargo operations including berth arrangements and port services.
• Lead non-standard cargo operations and cross-functional coordination for effective solutions.
• Coordinate cargo operations with terminals, vessel planners, cargo flow teams, and ship management.
• Review and validate cargo documentation including dangerous goods.
• Collaborate with regional teams and external partners for seamless execution.
• Monitor operations, identify risks, and drive corrective actions and improvements.
• Provide operational reporting on schedules, status, and events.
• Perform post-sailing activities and cargo reconciliation.
• Verify supplier invoices and support cost-control processes.
• Coach and develop team members; foster a high-performance culture.
• Conduct terminal visits and follow-ups for performance reporting.

Skills

Communication

Stakeholder management

Organizational skills

Cargo flow management

IMDG regulations

Analytical thinking

Attention to detail

Risk management

MS Office

Pressure handling

Team collaboration

English proficiency

Education

Bachelor's degree in Logistics/Maritime/Shipping/International Trade/Supply Chain

Tools

MS Office

Maritime systems

Job description

CMA CGM is seeking a senior cargo operations leader to head the Global Business Support team in Istanbul. You will oversee vessel calls, cargo flow, and documentation, while coordinating with terminals, lines, and authorities to ensure safe, compliant operations.

You will drive process standardization, mentor staff, and report on performance metrics, with English fluency and strong maritime knowledge as key assets.