Front Office & Guest Experience Specialist

Ernst & Young Advisory Services Sdn Bhd; Fatih; On-site; TRY 67,000 - 112,000; Full time

Job summary

EY in İstanbul is looking for a Receptionist to support front office operations and create a positive visitor and employee experience. You will welcome guests, handle calls, coordinate meeting rooms and provide administrative support to management and departments.

The role requires 1–3 years of relevant experience, fluency in Turkish and good command of English, and proficiency with Microsoft Office. Join a professional, service‑oriented team at a global firm with a diverse culture.

Qualifications

• 1–3 years of relevant experience in receptionist/front office/administrative support
• Fluent Turkish (verbal and written) and good English in a professional environment
• Proficiency with Microsoft Office applications (Word, Excel, Outlook)

Responsibilities

• Welcoming visitors and guests in a professional and friendly manner and directing them to the appropriate contacts or departments
• Managing incoming phone calls and ensuring they are transferred to the relevant teams or individuals
• Coordinating meeting room reservations and supporting related arrangements
• Managing visitor and guest processes efficiently and ensuring a smooth front office experience
• Providing administrative and operational support to management and relevant departments
• Supporting day-to-day office activities and contributing to an organized and professional workplace environment

Skills

Turkish language proficiency

English language proficiency

Communication skills

Interpersonal skills

Organizational skills

Tools

Microsoft Office

Job description

EY in İstanbul is looking for a Receptionist to support front office operations and create a positive visitor and employee experience. You will welcome guests, handle calls, coordinate meeting rooms and provide administrative support to management and departments.

The role requires 1–3 years of relevant experience, fluency in Turkish and good command of English, and proficiency with Microsoft Office. Join a professional, service‑oriented team at a global firm with a diverse culture.