Front Desk & Guest Experience Specialist

Sheraton Hotels & Resorts; Fatih; On-site; TRY 300,000 - 420,000; Full time

Job summary

Sheraton Hotels & Resorts in Istanbul is hiring a Guest Experience Expert to ensure memorable stays. This role focuses on welcoming guests, facilitating seamless check-ins and check-outs, and delivering a wide range of services that answer guest needs.

You will work in a non-management, on-site position and uphold safety, confidentiality, and professional appearance while assisting guests and supporting hotel operations.

Qualifications

• High school diploma or GED equivalent.
• No related work experience.
• No supervisory experience.

Responsibilities

• Assist guests with check-in and check-out.
• Deliver a wide range of services to guide guests through their stay.
• Maintain confidentiality, protect hotel assets and uphold quality standards.

Education

High school diploma or GED

Job description

Sheraton Hotels & Resorts in Istanbul is hiring a Guest Experience Expert to ensure memorable stays. This role focuses on welcoming guests, facilitating seamless check-ins and check-outs, and delivering a wide range of services that answer guest needs.

You will work in a non-management, on-site position and uphold safety, confidentiality, and professional appearance while assisting guests and supporting hotel operations.