Hotel Front Desk & Reservations Associate

Adwhit Company; Şişli; On-site; TRY 134,000 - 201,000; Full time

Job summary

Adwhit Company is seeking a friendly receptionist for a hotel in Şişli, Istanbul. You will welcome guests, manage check-ins/outs, answer inquiries, and promote hotel services to support sales targets.

Candidates with hotel reception experience, strong communication, and fluency in English and Turkish are preferred. The role is full-time and on-site, with a focus on delivering exceptional guest experiences.

Qualifications

• Qualifications include experience in hotel reception or hospitality.
• Strong communication and customer service skills required.
• Presentable appearance and strong presence expected.
• Good level in English and Turkish preferred.

Responsibilities

• Receiving and welcoming guests in a professional manner.
• Handling check-in and check-out procedures.
• Answering phone inquiries and providing accurate information about the hotel and its services.
• Promoting hotel services and achieving sales targets.
• Coordinating reservations and dealing with booking platforms.
• Following up on guest needs to ensure an exceptional stay experience.

Skills

Communication

Customer service

Hospitality

English

Turkish

Job description

Adwhit Company is seeking a friendly receptionist for a hotel in Şişli, Istanbul. You will welcome guests, manage check-ins/outs, answer inquiries, and promote hotel services to support sales targets.

Candidates with hotel reception experience, strong communication, and fluency in English and Turkish are preferred. The role is full-time and on-site, with a focus on delivering exceptional guest experiences.