Customer Order & Logistics Specialist

Vertiv; Fatih; On-site; TRY 250,000 - 350,000; Full time

Job summary

Vertiv seeks a Customer Order Administrator to manage orders from receipt to invoicing within a global technology environment. You will ensure accuracy, compliance and deliver outstanding customer service while coordinating with multiple internal teams.

The role emphasizes ERP order processing (Oracle), data integrity, and documentation, with opportunities for growth in operations and order management across international logistics.

Qualifications

• High school education or equivalent
• Excellent communication and interpersonal abilities
• Strong organisational and administrative skills
• Customer-focused approach with a commitment to service excellence
• Good attention to detail and data accuracy
• Proficiency in Microsoft Office applications
• Strong problem-solving and analytical capabilities
• Ability to work effectively in a fast-paced environment
• Flexibility and willingness to adapt to changing priorities
• Advanced English language skills

Responsibilities

• Validating order documentation and ensuring complete order packages
• Processing sales orders within Oracle ERP systems
• Reviewing customer account information and coordinating account creation when required
• Ensuring orders comply with quotations, contracts, and International Trade Compliance requirements
• Coordinating order updates, delivery dates, and logistics arrangements
• Communicating with customers and internal stakeholders throughout the order lifecycle
• Monitoring order progress from entry through dispatch and invoicing
• Managing order-related documentation, including acknowledgements, packing lists, and confirmations
• Supporting revenue recognition and standard order invoicing activities
• Producing reports and performance metrics as required
• Maintaining accurate data within Oracle ERP systems
• Supporting continuous improvement initiatives and process enhancements
• Assisting with export and logistics documentation
• Participating in ERP testing activities and supporting system improvements
• Ensuring compliance with company policies, quality standards, SOX controls, and environmental requirements

Skills

Strong organisational and admin skills

Advanced English language skills

Excellent communication and interperso

Customer-focused approach

Attention to detail and data accuracy

Fast-paced work adaptability

Flexibility to changing priorities

Education

High school education or equivalent

Tools

Microsoft Office

Job description

Vertiv seeks a Customer Order Administrator to manage orders from receipt to invoicing within a global technology environment. You will ensure accuracy, compliance and deliver outstanding customer service while coordinating with multiple internal teams.

The role emphasizes ERP order processing (Oracle), data integrity, and documentation, with opportunities for growth in operations and order management across international logistics.