CRM Analytics Pro - Fintech Growth & Personalization

Trendyol; Sarıyer; Híbrido; TRY 180.000 - 280.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

FlexBenefits budget

Wellbeing program

Training budget

Global mentoring

Team events

Descripción de la vacante

Trendyol is seeking a CRM Analyst to manage multi-channel communications, segment users, and run data-driven experiments to boost engagement and revenue. You’ll translate insights into actionable CRM strategies while leveraging analytics and automation.

Join a fintech-forward team focusing on scalable digital finance solutions across a global ecosystem, with a hybrid work model and opportunities for growth inside Trendyol.

Formación

• 3+ years in data analysis, project and product management.
• Experience with marketing automation is a plus.
• Proficiency in SQL and Python for data work.
• Strong analytical thinking and ability to simplify complex data.
• Excellent English written and verbal communication.

Responsabilidades

• Design segmentation for various business parties (customer, seller, etc.).
• Define business rules for each segment and set targets with owners.
• Create and optimize journeys to meet KPIs across segments.
• Collaborate with product to improve onboarding and engagement Processes.
• Design growth opportunities and automate tracking/communication per segment.

Conocimientos

Data analysis

Project management

Product management

Coding (SQL, Python)

Communication skills

Digital analytics tools

Data visualization

English communication

Educación

Bachelor’s or Master’s in CS / MIS / Industrial Eng

Herramientas

Looker

QlikView

Google Analytics

Adjust

Descripción del empleo

Trendyol is seeking a CRM Analyst to manage multi-channel communications, segment users, and run data-driven experiments to boost engagement and revenue. You’ll translate insights into actionable CRM strategies while leveraging analytics and automation.

Join a fintech-forward team focusing on scalable digital finance solutions across a global ecosystem, with a hybrid work model and opportunities for growth inside Trendyol.