Convention & Events Assistant Sales Manager

Accor Hotels; Fatih; On-site; TRY 140,000 - 220,000; Full time

Job summary

Accor Hotels' Swissôtel The Bosphorus, Istanbul is seeking an experienced Convention & Events sales professional to drive group bookings and manage corporate client relationships. The role focuses on developing proposals, negotiating terms, and coordinating with Operations and F&B to ensure flawless event execution.

You will work with corporate clients, agencies, and planners, conducting site visits and presentations to win business while maintaining profitability and high guest satisfaction.

Qualifications

• Bachelor's degree required in hospitality, business, tourism or related field.
• Excellent communication, negotiation, and presentation skills.
• Customer-oriented with strong relationship-building abilities.
• Ability to manage multiple projects with deadlines.
• Fluent English; additional languages a plus.

Responsibilities

• Handle inquiries from corporate clients for meetings, conferences, weddings, and events from initial contact through contract signing.
• Develop and maintain relationships with corporate clients, agencies, and event planners.
• Prepare proposals, contracts, and quotations tailored to client needs.
• Conduct site inspections and hotel presentations for prospective clients.
• Coordinate with hotel departments to ensure successful event execution.
• Negotiate rates and terms while maintaining profitability.
• Maintain accurate CRM records and sales reports.
• Attend networking events and trade shows to promote the hotel.
• Ensure high levels of guest satisfaction before, during, and after events.

Education

Bachelor's degree in Hospitality Management, Business Administration, Tourism, or a related field

Tools

CRM systems

Microsoft Office

Job description

Company Description

Where passion drives life, join us at Accor!

As one of the world’s leading hospitality groups, Accor shapes the industry with more than 45 brands, over 5,700 hotels, and more than 10,000 restaurants across 110 countries.

With a focus on innovation and excellence, Accor invites you to a world where you can develop yourself, feel at home, and make a difference through each brand.

If you're looking to be part of a global team and set new milestones in your career, join the Accor family and let’s shape the future together!

Pioneering the art of responsible hospitality connecting cultures, with heartfelt care.

Hospitality is a work of heart.

Join us and become a Heartist®.

Swissôtel The Bosphorus, Istanbul

As one of Istanbul’s most distinguished hotels, Swissôtel The Bosphorus is located in Beşiktaş and has been providing an exceptional five-star luxury accommodation experience since 1991.

Featuring 566 rooms and suites, 29 event venues, and 3 grand ballrooms, Swissôtel offers a sophisticated environment for meetings and events, accommodating groups ranging from 5 to 1,200 guests.

Besides being a luxury hotel, Swissôtel is also a premier gastronomic destination. You will have the opportunity to advance your career within famous restaurants and bars such as Chalet, 16 Roof, Madhu’s and Sabrosa.

Are you ready to join this esteemed brand and take the next step in your career at Swissôtel?

Job Description

• Handle inquiries for meetings, conferences, weddings, social events, and group bookings from initial contact through contract signing.
• Develop and maintain strong relationships with corporate clients, agencies, and event planners.
• Prepare proposals, contracts, and quotations tailored to clients' needs.
• Conduct site inspections and hotel presentations for prospective clients.
• Coordinate with Operations, Food & Beverage, Front Office, Housekeeping, and other departments to ensure successful event execution.
• Monitor event details and ensure all client requirements are communicated accurately to operational teams.
• Identify new business opportunities and actively participate in sales activities to generate revenue.
• Negotiate rates and contractual terms while maintaining profitability.
• Maintain accurate records in the hotel's CRM and sales systems.
• Prepare sales reports, forecasts, and market analysis.
• Attend networking events, trade shows, and client meetings to promote the hotel.
• Ensure a high level of guest satisfaction before, during, and after each event.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, Tourism, or a related field.
• Minimum 5 years of experience in Convention & Events, Catering Sales, or Hotel Sales.
• Strong knowledge of meetings, conferences, banquets, and event operations.
• Excellent communication, negotiation, and presentation skills.
• Customer-oriented with strong relationship-building abilities.
• Ability to manage multiple projects simultaneously while meeting deadlines.
• Strong organizational and problem-solving skills.
• Excellent command of written and spoken English; additional languages are an asset.
• Proficiency in Microsoft Office applications; experience with hotel sales systems and CRM platforms is preferred.
• Flexible to work evenings, weekends, and holidays when business requires.
• Ability to work independently and collaboratively in a fast-paced environment.