Convention Sales & Events Specialist

Swissôtel Hotels & Resorts; Konak; On-site; TRY 90,000 - 150,000; Full time

Job summary

Accor is seeking a dedicated events operations professional to support Convention Sales and events at our Konak location. You will conduct familiarization trips for potential clients, ensure policy adherence, and manage handover files through group check-out, coordinating with operations and accounting to guarantee accurate billing.

Fluency in English and strong interpersonal skills are required, with tourism or hospitality education preferred.

Qualifications

• University degree in tourism or related field preferred.
• Experience in 5* international hotels is an asset.
• Proficient in English with ability to interact with foreign guests.

Responsibilities

• Conduct familiarization trips and house tours for potential clients.
• Implement hotel policies and procedures.
• Handover tasks from Convention Sales to operations from handover date till group check-out.
• Coordinate with operations to ensure smooth information flow and successful events.
• Issue amendment files promptly to notify operations of changes in BEO.
• Participate in final billing with accounting and front desk to ensure correct charges per contract/BEOs/amendments.
• Conduct post-event guest interviews to gather feedback.

Skills

English communication

Interpersonal skills

Problem solving

Education

Tourism/University degree preferred

Internship in 5* international hotels

Job description

Accor is seeking a dedicated events operations professional to support Convention Sales and events at our Konak location. You will conduct familiarization trips for potential clients, ensure policy adherence, and manage handover files through group check-out, coordinating with operations and accounting to guarantee accurate billing.

Fluency in English and strong interpersonal skills are required, with tourism or hospitality education preferred.