Convention Sales Representative

Swissôtel Hotels & Resorts; Konak; On-site; TRY 90,000 - 150,000; Full time

Job summary

Accor is seeking a dedicated events operations professional to support Convention Sales and events at our Konak location. You will conduct familiarization trips for potential clients, ensure policy adherence, and manage handover files through group check-out, coordinating with operations and accounting to guarantee accurate billing.

Fluency in English and strong interpersonal skills are required, with tourism or hospitality education preferred.

Qualifications

• University degree in tourism or related field preferred.
• Experience in 5* international hotels is an asset.
• Proficient in English with ability to interact with foreign guests.

Responsibilities

• Conduct familiarization trips and house tours for potential clients.
• Implement hotel policies and procedures.
• Handover tasks from Convention Sales to operations from handover date till group check-out.
• Coordinate with operations to ensure smooth information flow and successful events.
• Issue amendment files promptly to notify operations of changes in BEO.
• Participate in final billing with accounting and front desk to ensure correct charges per contract/BEOs/amendments.
• Conduct post-event guest interviews to gather feedback.

Skills

English communication

Interpersonal skills

Problem solving

Education

Tourism/University degree preferred

Internship in 5* international hotels

Job description

Company Description

"Why work for Accor?"

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

• Conducts familiarization trips, house tours to potential clients
• Implements all policies, procedures of the hotel
• Handles all related tasks of the file which was handed over by Convention Sales team from handover date till group check out
• Assists the operational departments with a smooth flow of information received from client and makes sure the operation is a success
• Issues necessary amendment files promptly in order to notify operations departments when there is a change in the BEO
• Participates final billing process with accounting and front desk and makes sure that guest is charged correctly according to contract, BEOs and amendments
• Conducts post-event interview with the guest and gets feedback about their event at the hotel

Qualifications

• University Graduate (Tourism Management will be preferred)
• Internship or similar experience in 5* international business hotels would be an asset
• English (ability to interact and deal with foreign guests, agency representatives)
• Able to work in flexible hours
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable

Additional Information

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.