Content Moderator- Kurdish (Based in Malaysia)

TP; Fatih; On-site; TRY 180,000 - 240,000; Full time

Job summary

TP in Turkey is seeking a Content Moderator to help ensure safe experiences for users and businesses across the global online community. You will review, classify and remove content in line with client policies, working on sensitive material and meeting KPI targets.

This on-site role requires rotational shifts, resilience to disturbing content, and willingness to relocate to Malaysia after joining. A bachelor’s degree is expected; familiarity with social media and policy regulations is a plus.

Qualifications

• Bachelor's degree required.
• Fluent in written Kurdish with strong reading comprehension.
• Experience in content moderation, customer service, or KPI-driven roles.
• Able to handle offensive or disturbing content.
• Willing to work rotational shifts.

Responsibilities

• Review, classify and/or eliminate content according to client policies.
• Meet KPIs defined by the client operation and maintain high quality.
• Make timely escalations per procedures.
• Protect confidentiality and ensure information security.
• Participate in ongoing training for role development.
• Follow all role-related instructions and communications.

Skills

Kurdish (written) proficiency

Attention to detail

Multitasking

Emotional resilience

Education

Bachelor's degree

Job description

Think of this role as someone who will ensure safe experiences for both people and businesses across the global, online digital community.

As a Content Moderator, you will be instrumental in keeping the global digital community safe. You will be working at a computer each day, reviewing, and managing internet content which at times will be of a sensitive/Egregious and/or graphic nature, and you will be trained on how to apply the client's policies, and then use these policies to uphold the established community guidelines.

This is NOT a work from home position.

Qualifications

Fluent in Written Kurdish with Strong Reading Comprehension Skills

Experience of working in a high transactional role, in a KPI driven environment.

A background in either content moderation, customer service or any other role that involves working with daily targets.

You will have a track record that demonstrates your ability to perform multiple tasks while paying close attention to detail.

Mentally and emotionally able to handle offensive or disturbing behaviour, language, and content.

Availability to work rotational shifts.

Willing to relocate to Malaysia

Preferred requirements

Deep familiarity with social media, internet laws, policy regulations and market knowledge

Content Moderation experience is preferred, but not essential.

A bachelor’s degree in any discipline is required.

Responsibilities

Key Responsibilities:

Review, classify and/or eliminate content uploaded by users, according to the parameters and policies defined by the client.

Comply with the key performance indicators defined by the specific client operation and maintain a high level of quality in each case that you review.

Make timely escalations in accordance with established procedures.

Comply with corporate confidentiality policies and ensure the appropriate handling of customer information, to guarantee information security.

Participate in continuous training programs established by the company for optimal development in the role.

Comply with all instructions and procedures related and complementary to the role.

Be attentive to the communications that arrive through the different communication channels of the company.