Account Manager Pharma

Klöckner Pentaplast Europe GmbH & Co. KG; Gebze; Hybrid; TRY 90,000 - 130,000; Full time

Job summary

Klöckner Pentaplast Europe GmbH & Co. KG in Turkey is seeking an Account Manager for pharmaceutical products to drive profitable growth by identifying and converting new business opportunities, accelerating market penetration, and expanding customer relationships.

The role requires building strategic partnerships with customers across Purchasing, Supply Chain, Quality, Operations, Engineering and Marketing, and traveling within Turkey and internationally to develop kp's pharma presence.

Qualifications

• 4–8 years of B2B pharma sales experience.
• Proven ability to grow territory and close new business.
• Strong negotiation and relationship-building skills.
• Experience with CRM tools (Salesforce.com, SAP) and MS Office.

Responsibilities

• Drive profitable growth within the assigned territory through customer acquisition, account expansion and market penetration.
• Develop and execute a territory growth strategy aligned with business objectives and sales targets.
• Manage and strengthen relationships with existing customers while identifying and securing new business opportunities.
• Identify, target and acquire new customers to increase market share and expand kp's presence within the Pharma segment.
• Build strong relationships across multiple customer functions, including Purchasing, Supply Chain, Quality, Operations, Engineering, Marketing and Business Development.
• Develop a deep understanding of customer strategies, business drivers, market dynamics and growth initiatives to identify opportunities for value creation.
• Continuously analyze market trends, competitive activities and customer needs to uncover growth opportunities and support strategic decision-making.
• Build, maintain and convert a robust pipeline of projects and commercial opportunities, ensuring accurate and timely CRM management.
• Drive account penetration and increase wallet share by identifying new applications, products and services that create customer value.
• Develop a strong understanding of Pharma market requirements, product portfolios, manufacturing processes and regulatory expectations relevant to kp's value proposition.
• Manage the assigned customer portfolio with accountability for revenue, profitability, growth and customer retention.
• Collaborate closely with internal functions including Operations, Product Management, Quality and Customer Service to ensure successful customer outcomes.
• Manage pricing and commercial negotiations in line with company profitability objectives and supported by Finance/Pricing Team.
• Represent kp at customer meetings, industry events and trade shows to strengthen market presence and generate new business opportunities.
• Travel as required within the territory and internationally to support customer development, business growth and strategic initiatives.

Skills

B2B sales

Account management

Negotiation skills

CRM tools

MS Office

Sales pipeline management

English proficiency

Education

Commercial studies or technical education

Tools

Salesforce.com

SAP

Job description

Select how often (in days) to receive an alert:

kp is a globally recognised leader in the packaging and specialty film industry, renowned for its unwavering commitment to sustainability and innovation. The need to act onclimate change has never been clearer so we incorporate sustainability into everything we do by #InvestingInBetter - creating innovative products that enhance product protection, shelf life and contribute to reducing the overall carbon footprint.

At kp, we are passionate about ensuring our customers' satisfaction, and we strive to achieve this goal by focusing all our efforts on meeting their evolving needs. Our dedication to drive a positive change in the packaging industry with a focus on quality and sustainability has earned us a reputation as a trusted partner for businesses worldwide.

At kp, we are currently seeking an Account Manager for our pharmaceutical products who will be responsible for driving profitable growth within the assigned territory by identifying and converting new business opportunities, accelerating market penetration, and expanding existing customer relationships. This role serves as the primary commercial representative of kp, developing strategic customer partnerships while delivering sustainable revenue growth and market share gains. The job holder should be based in Turkey.

Tasks and Responsibilities:

• Drive profitable growth within the assigned territory through customer acquisition, account expansion and market penetration.
• Develop and execute a territory growth strategy aligned with business objectives and sales targets.
• Manage and strengthen relationships with existing customers while identifying and securing new business opportunities.
• Identify, target and acquire new customers to increase market share and expand kp's presence within the Pharma segment.
• Build strong relationships across multiple customer functions, including Purchasing, Supply Chain, Quality, Operations, Engineering, Marketing and Business Development.
• Develop a deep understanding of customer strategies, business drivers, market dynamics and growth initiatives to identify opportunities for value creation.
• Continuously analyze market trends, competitive activities and customer needs to uncover growth opportunities and support strategic decision-making.
• Build, maintain and convert a robust pipeline of projects and commercial opportunities, ensuring accurate and timely CRM management.
• Drive account penetration and increase wallet share by identifying new applications, products and services that create customer value.
• Develop a strong understanding of Pharma market requirements, product portfolios, manufacturing processes and regulatory expectations relevant to kp's value proposition.
• Manage the assigned customer portfolio with accountability for revenue, profitability, growth and customer retention.
• Collaborate closely with internal functions including Operations, Product Management, Quality and Customer Service to ensure successful customer outcomes.
• Manage pricing and commercial negotiations in line with company profitability objectives and supported by Finance/Pricing Team.
• Represent kp at customer meetings, industry events and trade shows to strengthen market presence and generate new business opportunities.
• Travel as required within the territory and internationally to support customer development, business growth and strategic initiatives.

Education / Experience:

• Commercial or technical studies/education with min. experience of 4 – 8 years in sales of highly sophiscated products, preferably in Pharma industry.

Functional & Technical Skills / Knowledge:

• Proven experience in B2B sales, account management and business development, preferably within Pharma packaging markets.
• Demonstrated ability to drive territory growth through customer acquisition, account expansion and opportunity development.
• Strong commercial and negotiation skills with a solid understanding of profitability and value-based selling.
• Ability to build and manage a robust sales pipeline using a structured sales approach and CRM tools.
• Understanding of Pharma market requirements and regulatory environments; knowledge of polymers and converting technologies is advantageous.
• Strong analytical, communication and presentation skills.
• Proficiency in MS Office, Salesforce.com and SAP is an advantage.
• Excellent English skills; additional languages are a plus.
• Ability and willingness to travel extensively as required.

#LI-HYBRID

At kp, Diversity, Equity and Inclusion is vital to our global success. We welcome applicants from all identities, ideas, perspectives and experiences and encourage people fromunderrepresented backgrounds to apply. We aim to create an inclusive culture where our employees feel empowered to play to their strengths and see themselves reflected in theorganization without regard to race, gender, religion, national origin, age, veteran status, disability, sexual preference, marital status, or inclusion in any other protected class.