Account Manager - IP/ Core Domain

Randstad Türkiye; Ümraniye; On-site; TRY 900,000 - 1,300,000; Full time

Job summary

Randstad Türkiye seeks an experienced Account Manager to lead strategic telecom operator accounts and drive growth across IP/Datacom and Core Network offerings. You will manage relationships with key customers, develop account plans, and coordinate with internal teams to deliver customer-focused solutions.

Applicants should have 5+ years in Telecom with strong networking knowledge and bilingual English-Turkish communication.

Qualifications

• Bachelor's degree in Electronics, Computer, Telecommunications Engineering or related field.
• 5+ years of experience in the telecommunications industry.
• Experience in Account Management, Sales, Business Development, or Customer Management, preferably with telecom operators.
• Strong understanding of telecom carrier network architectures (Core, Access, Transport).
• Good knowledge of IP/Datacom and Core Network technologies.
• Familiar with IP networking technologies: MPLS, L2VPN, L3VPN, BGP, OSPF/IS-IS, SRv6.
• Knowledge of 5G Core and related technologies (5GC, UDM, UPF/UPCF, DPI, NFVI) is desirable.
• Understanding of high-capacity routing, switching, and next-gen networks.
• Familiar with network automation, AI-supported networking, and Intent-Based Networking as an advantage.
• Strong commercial awareness and ability to identify new business opportunities.
• Demonstrated ability to communicate, negotiate, present, and influence stakeholders.
• Excellent CRM, relationship management, and interpersonal skills.
• Strong analytical, problem-solving, and strategic thinking abilities.
• Excellent verbal and written communication in English and Turkish.

Responsibilities

• Act as the main business contact for assigned telecom operator accounts and drive business development.
• Develop and maintain relationships with key customers, decision-makers, and stakeholders.
• Understand customer strategies and technical requirements to build account plans and business cases.
• Promote IP/Datacom and Core Network solutions across domains such as Routers, Switches, NMS, 5GC, UDM, UPF/UPCF, DPI, NFVI.
• Develop and execute account plans, sales strategies, and marketing initiatives.
• Take ownership of accounts to achieve sales revenue targets.
• Identify new opportunities and expand cooperation with customers.
• Coordinate with internal teams to develop customer-focused solutions.
• Assist in proposals, business cases, and competitive analyses.
• Identify risks and craft mitigation strategies.
• Influence decision-makers to secure favorable outcomes.
• Analyze market trends, customer strategies, and competition to spot opportunities.
• Collaborate with technical, solution, and project teams through the engagement lifecycle.
• Contribute to long-term customer satisfaction and sustainable growth.

Skills

Account Management

Sales

Business Development

Customer Management

Carrier Networks

IP/Datacom

Core Network

5G Core

Network Automation

AI-powered Networking

Negotiation

Communication

English

Turkish

Education

Electronics/Telecommunications Engineering

Business Administration

Job description

Our client, a leading global telecommunications company, is looking for an experienced Account Manager to manage strategic telecom operator accounts and drive business growth across IP/Datacom and Core Network solutions.

The ideal candidate will have strong experience in the telecommunications industry, excellent customer relationship and business development skills, and a solid understanding of carrier network technologies.

Key Responsibilities

• Act as the main business contact for assigned telecom operator accounts, managing customer relationships and business development activities.
• Develop and maintain strong relationships with key customers, decision-makers, and stakeholders.
• Understand customer strategies, business needs, and technical requirements to develop customer-specific account strategies and business plans.
• Promote and position solutions across the IP/Datacom and Core Network domains, including Routers, Switches, Network Management Systems, 5GC, UDM, UPF/UPCF, DPI, and NFVI.
• Develop and execute account plans, sales strategies, and marketing initiatives to drive business growth.
• Take ownership of assigned accounts and work toward achieving sales revenue and business targets.
• Identify new business opportunities and expand cooperation with existing and potential customers.
• Understand customer pain points and coordinate with internal technical and solution teams to develop customer-focused solutions.
• Support the preparation of proposals, business cases, and competitive analysis.
• Identify business risks and develop appropriate mitigation strategies.
• Influence key decision-makers and facilitate favorable business outcomes.
• Analyze market trends, customer strategies, and competitive dynamics to identify new business opportunities.
• Coordinate with technical, solution, and project teams throughout the customer engagement and project lifecycle.
• Contribute to long-term customer satisfaction and sustainable business growth.

Requirements

• Bachelor's degree in Electronics, Computer, Telecommunications Engineering, Business Administration, or a related field.
• Minimum 5+ years of experience in the telecommunications industry.
• Proven experience in Account Management, Sales, Business Development, or Customer Management, preferably with telecom operators.
• Strong understanding of telecom carrier network architectures, including Core, Access, and Transport Networks.
• Good knowledge of IP/Datacom and Core Network technologies.
• Familiarity with IP networking technologies such as:
• MPLS / L2VPN / L3VPN
• BGP
• OSPF / IS-IS
• Segment Routing / SRv6
• Knowledge of 5G Core and related technologies, such as 5GC, UDM, UPF/UPCF, DPI, and NFVI, is highly desirable.
• Understanding of high-capacity routing and switching platforms and next-generation network technologies.
• Familiarity with network automation, AI-supported networking, and Intent-Based Networking is an advantage.
• Strong commercial awareness and proven ability to identify and develop new business opportunities.
• Demonstrated ability to communicate, negotiate, present, and influence key stakeholders and decision-makers.
• Excellent customer relationship management and interpersonal skills.
• Strong analytical, problem-solving, and strategic thinking skills.
• Excellent verbal and written communication skills in English and Turkish.

Preferred Qualifications

• Previous experience managing telecom operator accounts.
• Experience working across both IP/Datacom and Core Network domains.
• Strong existing relationships with telecom operators and key industry stakeholders.
• Experience working for a global technology vendor, telecom operator, or telecommunications solution provider.
• Experience managing complex, multi-stakeholder sales cycles.