Technical jobs in United States

To provide a good technical service support to customers to achieve company’s goals and objective and supporting company’s business growth plans.

• Travel to customer site to perform installation, commissioning, field retrofit, calibration, preventive maintenance, troubleshoot and repairs of company products.
• Creating quotes (Spare Parts/Service) and follow up with order entry and delivery.
• Submit warranty claims to headquarters.
• Prepare and submit service report to customer on-site. Prepare and submit technical documents such as commissioning/Installation reports, calibration reports, preventive maintenance reports to customers.
• Able to work with Sales team to support for some sales activities when required.
• Timely report to Service Manager on all service activities situation and updates.

This is a role that requires candidate to be self-orientated and independent.

Able to handle customer questions relating to technical and service problems with tactful manner and courtesy. And thus, built good rapport with customers.

• Candidate must possess at least a Bachelor’s Degree in Engineering (Electrical/Electronic) or Engineering (Mechanical) or equivalent.
• Minimum 2-3 Year(s) of working experience in the related field is preferred, though fresh graduates will also be considered.
• Required Skill(s): Computer, Microsoft Office.
• Able to travel Overseas and on short notice occasionally.
• Preferably specialized in Field Service for SMT and Semiconductor Equipment/Machinery.
• Able to interpret electrical circuit diagram.
• Will willing to work on standby mode by rotations.
• Able to work hands‑on and familiar to work in machinery SMT/clean‑room environment.
• Local/Overseas Training will be provided.