Analyst jobs in Qatar
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IT Service Desk Analyst - ITIL, Govt Ops, 12-Month
Job summary
A leading IT support company in Singapore is hiring an IT Support / Service Desk Analyst for a 12-month renewable contract. The role involves providing first-level support, troubleshooting issues, and maintaining documentation. Candidates should have at least 1 year of experience and an ITIL Foundation certification. Strong communication and problem-solving skills are essential. This position offers a competitive salary of up to $3,450/month plus an annual bonus.
Benefits
Qualifications
- Minimum 1 year of experience in IT Helpdesk or similar role.
- Hands-on knowledge of Mobile device troubleshooting.
- ITIL Foundation certification is mandatory.
Responsibilities
- Provide first-level IT support via phone and email.
- Troubleshoot hardware, software, and network issues.
- Log all issues accurately and maintain documentation.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.