Workplace Experience & Facilities Lead

Jones Lang LaSalle Incorporated; Singapore; Hybrid; SGD 42,000 - 66,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking a Workplace Experience Ambassador to own the overall workplace experience in our Singapore office, serving as the primary touchpoint for employees, visitors, and service partners while ensuring high-touch operations and collaboration with the real estate and engineering teams.

You will manage daily soft facilities tasks, coordinate with maintenance, handle space planning, events, pantries, health and safety, and after-hours coverage as needed,

Qualifications

• Nitec or diploma in Hotel & Hospitality Management, Facilities Management, or an equivalent field of study.
• 3+ years of experience in office coordination, hospitality, facilities, or workplace operations.
• Strong operational mindset with a passion for building employee experiences.
• Experience managing a substantial workforce and coordinating cross-functional teams.
• Excellent written and verbal communication skills; proficient in Google Workspace.

Responsibilities

• Coordinate on-site soft facilities operations and administration.
• Partner with maintenance for daily tasks and conduct inspections to ensure quality.
• Monitor service partner inspections and periodic reports for compliance.
• Coordinate storage, space planning, event planning and meeting room arrangements.
• Oversee waste, pest control, and cleaning scheduling and performance.
• Review service partner deployment to optimize manpower use.
• Ensure health, safety and HS&E policy compliance; report non-conformance promptly.
• Coordinate training programs for cleaners, landscapers, waste and pest control.
• Support events from setup to logistics, including AV and layout coordination.
• Conduct daily toolbox talks addressing HS&E and lessons learned.
• Serve as first point of coverage for client receptionist and maintain warm hospitality.

Skills

Office coordination

Hospitality mindset

Time management

Multi-tasking

Interpersonal skills

Communication skills

Team player

Problem solving

Proactive attitude

Education

Nitec/Higher/Nitec/Diploma in Hotel & Hospitality Management, Facilities Management, or an equivalent field of study

Tools

CMMS platform

Help desk platforms

Google Workspace

Job description

Jones Lang LaSalle Incorporated is seeking a Workplace Experience Ambassador to own the overall workplace experience in our Singapore office, serving as the primary touchpoint for employees, visitors, and service partners while ensuring high-touch operations and collaboration with the real estate and engineering teams.

You will manage daily soft facilities tasks, coordinate with maintenance, handle space planning, events, pantries, health and safety, and after-hours coverage as needed,