Experience Ambassador: Workplace Experience Lead

Jones Lang LaSalle Incorporated; Singapore; On-site; SGD 4,200 - 6,500; Full time

Job summary

Jones Lang LaSalle Incorporated in Singapore is seeking an Experience Ambassador to ensure a seamless workplace and visitor experience on-site. You will coordinate service delivery, support events, and partner with facilities, security, and other teams to uphold high standards of safety, cleanliness and occupancy readiness.

The role emphasizes hospitality, proactive engagement with employees and clients, and attention to detail to create a welcoming environment.

Qualifications

• Demonstrated ability to deliver outstanding customer service and guest experience.
• Strong communication skills with internal teams and clients.
• Ability to anticipate needs and respond with professionalism.

Responsibilities

• Support day-to-day workplace operations to ensure seamless employee and visitor experience.
• Conduct regular workplace walkthroughs for safety, cleanliness and readiness.
• Coordinate service requests and liaise with Facilities, Engineering, Security, Housekeeping, and Culinary Services.
• Identify gaps and drive continuous improvement in workplace services.
• Support planning and execution of workplace experience initiatives and events.

Skills

Customer Service

Hospitality Mindset

Communication & Relationship Building

Attention to Detail

Problem Solving

Teamwork & Collaboration

Job description

Jones Lang LaSalle Incorporated in Singapore is seeking an Experience Ambassador to ensure a seamless workplace and visitor experience on-site. You will coordinate service delivery, support events, and partner with facilities, security, and other teams to uphold high standards of safety, cleanliness and occupancy readiness.

The role emphasizes hospitality, proactive engagement with employees and clients, and attention to detail to create a welcoming environment.