Weekend Customer Service Intern - Orders & Front Desk

Sweetest Moments; Singapore; On-site; SGD 10,000 - 16,000; Part time

Job summary

Internsg in Singapore is seeking a customer service assistant for a 3-week contract (Fri-Sun). You will handle customer enquiries and orders in person and on the phone, and assist with printing customized cards, toppers, and labels.

Responsibilities include processing product orders, including compilation, confirmation and amendment of orders, and assisting with customer feedback and service recovery to ensure satisfaction.

Qualifications

• Some relevant work experience in customer service or frontline.
• Good written and spoken communication skills.
• Pleasant disposition and cheerful personality.
• Passion for excellence with respect to treating and caring for customer.
• Ability to build rapport with customers and understand their needs.

Responsibilities

• Handling customer enquiries and orders in person and on the phone.
• Handle administrative duties including designing and printing of customized cards, toppers, labels, etc.
• Process product orders, including compilation, confirmation and amendment of orders.
• Assist in handling customer feedback and complaints and providing necessary service recovery.

Skills

Customer service

Communication skills

Multitasking

Frontline experience

Job description

Internsg in Singapore is seeking a customer service assistant for a 3-week contract (Fri-Sun). You will handle customer enquiries and orders in person and on the phone, and assist with printing customized cards, toppers, and labels.

Responsibilities include processing product orders, including compilation, confirmation and amendment of orders, and assisting with customer feedback and service recovery to ensure satisfaction.