Customer Service Intern

Sweetest Moments; Singapore; On-site; SGD 10,000 - 16,000; Part time

Job summary

Internsg in Singapore is seeking a customer service assistant for a 3-week contract (Fri-Sun). You will handle customer enquiries and orders in person and on the phone, and assist with printing customized cards, toppers, and labels.

Responsibilities include processing product orders, including compilation, confirmation and amendment of orders, and assisting with customer feedback and service recovery to ensure satisfaction.

Qualifications

• Some relevant work experience in customer service or frontline.
• Good written and spoken communication skills.
• Pleasant disposition and cheerful personality.
• Passion for excellence with respect to treating and caring for customer.
• Ability to build rapport with customers and understand their needs.

Responsibilities

• Handling customer enquiries and orders in person and on the phone.
• Handle administrative duties including designing and printing of customized cards, toppers, labels, etc.
• Process product orders, including compilation, confirmation and amendment of orders.
• Assist in handling customer feedback and complaints and providing necessary service recovery.

Skills

Customer service

Communication skills

Multitasking

Frontline experience

Job description

3 week contract: 23 Oct2026 – 8Nov 3036 (only required to work Fri-Sun for the period)
Friday: 12.30pm – 5.30pm
Saturday: 12.30pm – 5.30pm
Sunday: 8.30am – 1.30pm

What You’ll Do

Your duties will include handling customer enquiries and orders in person and on the phone

Handle administrative duties which include designing and printing of customized cards, toppers, labels, etc

Process product orders, including compilation, confirmation and amendment of orders

Assist in handling customer feedback and complaints and providing necessary service recovery

What You’ll Need

Some relevant work experience in customer service or frontline

Good written and spoken communication skills

Pleasant disposition and cheerful personality

Passion for excellence with respect to treating and caring for customer

Ability to build rapport with customers and understand their needs

Ability to listen, think and respond effectively to customer needs and request

Ability to multi-task, prioritize, and manage time effectively