Customer Success & Sales Support Intern

PE PHARMA PTE. LTD.; Singapore; On-site; SGD 13,000 - 20,000; Part time

Job summary

PE PHARMA PTE. LTD. is seeking a Customer Service Executive for a 6-month internship. You will interact with customers, assist sales staff, and help with orders, invoices, and delivery updates. The role requires handling inquiries, maintaining records, and coordinating with accounts and marketing tasks.

The position suits diploma holders or interns looking to gain hands-on experience in sales operations and customer service within a dynamic team in Singapore.

Qualifications

• Diploma holders or interns available for a 6-month internship.
• Willingness to learn and handle multiple tasks.

Responsibilities

• Attend to customers who call-in with enquiries, quotations or complaints.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints and actions taken.
• Process sales orders, delivery orders and tax invoices.
• Provide delivery status or updates of customers’ orders, coordinate changes if necessary.
• Coordinate with accounts for debit/credit notes and goods return.
• Procurement planning, issue Purchase Orders and update outstanding purchase orders.
• Support tasks related to sales and marketing.
• Manage local marketing activities such as exhibitions, advertisements, contact to agencies.

Skills

Customer service

Communication

Administrative support

Record keeping

Education

Diploma or equivalent

Tools

MS Office

Job description

PE PHARMA PTE. LTD. is seeking a Customer Service Executive for a 6-month internship. You will interact with customers, assist sales staff, and help with orders, invoices, and delivery updates. The role requires handling inquiries, maintaining records, and coordinating with accounts and marketing tasks.

The position suits diploma holders or interns looking to gain hands-on experience in sales operations and customer service within a dynamic team in Singapore.