Waterfall Restaurant Server – Guest-First Service

Shangri-La Group; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

Shangri-La Singapore is seeking a Waiter/Waitress for Waterfall restaurant to deliver warm, attentive service to guests in a refined environment. You will handle orders, coordinate with the kitchen, and maintain dining area standards while upholding hygiene policies.

The role requires a minimum 2 years in restaurant/hotel service, strong communication, and a service‑oriented attitude. Weekend and holiday shifts are expected. Shangri-La offers a tranquil, guest‑centric workplace on Orchard Road.

Qualifications

• Minimum 2 years of experience in restaurant or hotel service preferred.
• Basic knowledge of food and beverage service.
• Familiarity with hygiene and safety protocols.
• Pleasant personality with a service‑oriented attitude.
• Good communication and interpersonal skills.
• Ability to work effectively as part of a team and on shift schedules.

Responsibilities

• Provide warm, friendly, and attentive service to guests at Waterfall restaurant.
• Take food and beverage orders accurately and deliver them promptly.
• Ensure food and beverages are served according to service standards.
• Set up and clear tables efficiently, ensuring proper mise‑en‑place.
• Maintain cleanliness and hygiene of the service and dining areas.
• Respond to guest requests and escalate issues when necessary.
• Work closely with team members and kitchen staff for smooth service flow.
• Adhere to hygiene, safety, and grooming standards at all times.

Skills

Food & beverage service

Hygiene & safety

Communication

Teamwork

Service orientation

Shift work

Job description

Shangri-La Singapore is seeking a Waiter/Waitress for Waterfall restaurant to deliver warm, attentive service to guests in a refined environment. You will handle orders, coordinate with the kitchen, and maintain dining area standards while upholding hygiene policies.

The role requires a minimum 2 years in restaurant/hotel service, strong communication, and a service‑oriented attitude. Weekend and holiday shifts are expected. Shangri-La offers a tranquil, guest‑centric workplace on Orchard Road.