Lobby Lounge Server: Warm Guest Care & Service

Shangri-La Group; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

Shangri-La Singapore invites you to join our welcoming team as a Waiter / Waitress in the Lobby Lounge. You will deliver warm, attentive service that reflects our hospitality standards and ensure guests enjoy a memorable dining experience.

The role requires teamwork, initiative, and a friendly, service‑minded attitude. Experience in hotel or restaurant service is preferred, and shifts including weekends and public holidays are expected.

Qualifications

• Minimum 2 years of experience in restaurant or hotel service
• Basic knowledge of food and beverage service
• Familiarity with hygiene and safety protocols
• Pleasant personality with a service‑oriented attitude
• Good communication and interpersonal skills
• Ability to work effectively as part of a team
• Willingness to work shifts, weekends, and public holidays

Responsibilities

• Provide warm, friendly, and attentive service to guests
• Take food and beverage orders accurately and deliver them promptly
• Ensure food and beverages are served according to service standards
• Set up and clear tables efficiently, ensuring proper mise‑en‑place
• Maintain cleanliness and hygiene of the service and dining areas
• Respond to guest requests and escalation issues when necessary
• Work closely with team members and kitchen staff for smooth service flow
• Adhere to hygiene, safety, and grooming standards at all times

Skills

Communication

Teamwork

Service mindset

Hygiene awareness

Job description

Shangri-La Singapore invites you to join our welcoming team as a Waiter / Waitress in the Lobby Lounge. You will deliver warm, attentive service that reflects our hospitality standards and ensure guests enjoy a memorable dining experience.

The role requires teamwork, initiative, and a friendly, service‑minded attitude. Experience in hotel or restaurant service is preferred, and shifts including weekends and public holidays are expected.