Lobby Lounge Waiter/Waitress - Elevate Guest Experience

SHANGRI-LA HOTEL LIMITED; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

Shangri-La Singapore is hiring a Waiter/Waitress (Lobby Lounge) to join our team. You will provide warm, friendly service, take orders accurately, and ensure dishes are served to the highest standards in a busy hotel lounge environment.

The role requires a welcoming personality, good communication, and the ability to work as part of a cohesive team across shifts, weekends, and public holidays. This is an onsite position within a luxury hotel setting.

Qualifications

• Minimum 2 years of experience in restaurant or hotel service preferred.
• Basic knowledge of food and beverage service.
• Familiarity with hygiene and safety protocols.
• Pleasant personality with a service-oriented attitude.
• Good communication and interpersonal skills.
• Ability to work effectively as part of a team.
• Willingness to work shifts, weekends, and public holidays.

Responsibilities

• Provide warm, friendly, and attentive service to guests.
• Take food and beverage orders accurately and deliver them promptly.
• Ensure food and beverages are served according to service standards.
• Set up and clear tables efficiently, ensuring proper mise-en-place.
• Maintain cleanliness and hygiene of the service and dining areas.
• Respond to guest requests and expedite issues when necessary.
• Work closely with team members and kitchen staff for smooth service flow.
• Adhere to hygiene, safety, and grooming standards at all times.

Skills

Customer service

Teamwork

Communication skills

Hospitality

Job description

Shangri-La Singapore is hiring a Waiter/Waitress (Lobby Lounge) to join our team. You will provide warm, friendly service, take orders accurately, and ensure dishes are served to the highest standards in a busy hotel lounge environment.

The role requires a welcoming personality, good communication, and the ability to work as part of a cohesive team across shifts, weekends, and public holidays. This is an onsite position within a luxury hotel setting.