Warehousing Manager

EAGLE SUPPLY CHAIN MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 39,000 - 58,000; Full time

Job summary

Eagle Supply Chain Management Pte. Ltd. is seeking a capable Warehouse Operations Lead to manage daily e-commerce fulfillment activities in our Singapore facility. You will maintain the WMS, oversee stock accuracy, and coordinate with cross-border partners to resolve issues and prepare performance reports.

The role requires practical experience in overseas warehouse management, strong Excel skills with pivot tables, and fluency in English and Mandarin to liaise with diverse teams.

Qualifications

• Diploma or higher qualification in supply chain, logistics or international trade.
• 3+ years managing overseas warehouses for cross-border e-commerce.
• Proficient in WMS and Excel with inventory/operations analysis.
• Familiar with cross-border freight, customs clearance, and import compliance.
• Fluent in English and Mandarin; strong communication and teamwork.
• Willing to work OT during peak periods and cost-conscious.

Responsibilities

• Oversee day-to-day Singapore e-commerce fulfilment warehouse operations.
• Maintain WMS and ensure accurate inventory records; investigate discrepancies.
• Coordinate with cross-border clients, resolve order issues and prepare reports.
• Supervise part-time staff; develop SOPs and monitor productivity.
• Coordinate freight, customs clearance and transport; plan inbound schedules.
• Maintain safety and 5S; track KPIs and drive improvements.

Skills

WMS proficiency

Excel (pivot tables)

Inventory analysis

Strong communication

English & Mandarin

Education

Diploma or higher qualification

Tools

WMS

Microsoft Excel

Job description

Job Responsibilities:

• Oversee the day-to-day operations of our Singapore e-commerce fulfilment warehouse, including receiving, inspection, put-away, picking, packing, dispatch, returns and stocktaking.
• Maintain the WMS and ensure inventory records are accurate. Investigate stock discrepancies, improve storage planning and reduce inventory losses.
• Liaise with cross-border e-commerce clients, resolve order issues and customer complaints, and prepare warehouse operations reports.
• Supervise part-time and local warehouse staff. Develop SOPs and monitor productivity and service turnaround times.
• Coordinate with freight, customs clearance and transport providers. Plan inbound schedules and manage operating costs.
• Maintain warehouse safety and 5S standards. Track warehouse KPIs and recommend improvements.

Requirement:

• Diploma or higher qualification. A background in supply chain, logistics or international trade is preferred.
• At least 3 years of hands-on experience managing an overseas warehouse for cross-border e-commerce, preferably in Southeast Asia or Singapore.
• Proficient in WMS and Microsoft Excel, including pivot tables and formulas for inventory and operations analysis.
• Familiar with cross-border freight, customs clearance and last-mile delivery, with a basic understanding of Singapore warehousing and import compliance.
• Well written and spoken English and Mandarin, with good communication and team coordination skills.
• Able to work overtime during peak periods and independently handle operational issues. Cost awareness is preferred.