Warehouse Associate (MNX)

660 MNX Global Logistics (SG) Pte, LTD; Singapore; On-site; SGD 48,000 - 64,000; Full time

Job summary

United Parcel Service, Inc. in Singapore is seeking a logistics professional to manage customer satisfaction, billing, and inventory activities within the warehouse management system.

You will coordinate daily with operations and warehousing to align manpower and transportation needs, while maintaining quality SOPs and process documentation. The role requires experience with WMS/TMS systems, strong English communication, and a solid customer-service mindset to support UPS's global logistics

Qualifications

• Experience using Transportation or Warehouse Management Systems is preferred.
• Proficient with Microsoft Office applications.
• Strong written and spoken English communication.
• Customer-focused with good service orientation and documentation skills.

Responsibilities

• Manage and maintain customer satisfaction metrics and relationships.
• Prepare periodic billings for customers.
• Oversee inventory movement in the WMS and stock checks.
• Coordinate daily with Operations and Warehousing on manpower and transport needs.
• Create, maintain, and test SOPs and document processes.

Skills

WMS/TMS experience

Microsoft Office

English communication

Customer service

Technical writing

Tools

WMS (C1)

TMS

Job description

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

Job Responsibilities

• Manage and maintain the pulse of customer satisfaction
• Prepare customer periodic billings
• Manage inventory movement in the WMS
• Perform Stock-In and Goods Issue activity in the WMS Product SME
• Assist with identifying and troubleshooting of the customer's products
• Assist with cross-departmental projects when necessary
• Conduct inventory quality checks- documentation, physical inventory
• Create, maintain and test operational SOPs
• Monitoring stock status - i.e. dry-ice, carton boxes, packing tools & material
• Coordinate daily with Operations and Warehousing and communicate daily manpower and transport requirements
• Team player with a positive attitude

Job Requirements

• Working experience using Transportation Management Systems (TMS) or Warehouse Management Systems (WMS) (e.g., C1) will be preferred
• Proficient in Microsoft Office applications
• Strong written and spoken English communication skills
• Customer-focused with excellent service orientation
• Good technical/instructional writing abilities

Employee Type: Permanent

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