Warehouse Associate (MNX)

United Parcel Service, Inc.; Singapore; On-site; SGD 30,000 - 54,000; Full time

Job summary

United Parcel Service, Inc. (UPS) Singapore is seeking a diligent logistics professional to support warehouse and inventory operations. You will monitor customer satisfaction, prepare billing, and oversee WMS transactions including stock-in and goods issue.

Responsibilities include coordinating with Operations and Warehousing, maintaining SOPs, and ensuring accurate stock counts. Strong English communication and customer-service mindset are essential.

Qualifications

• Experience with TMS or WMS such as C1 preferred.
• Proficient in MS Office.
• Strong written and spoken English.

Responsibilities

• Manage and maintain the pulse of customer satisfaction.
• Prepare customer periodic billings.
• Manage inventory movement in the WMS. Perform Stock-In and Goods Issue activity in the WMS.
• Product SME. Assist with identifying and troubleshooting of the customer’s products.
• Assist with cross-departmental projects when necessary.
• Conduct inventory quality checks- documentation, physical inventory.
• Create, maintain and test operational SOPs.
• Monitoring stock status – i.e. dry-ice, carton boxes, packing tools & materials.
• Coordinate daily with Operations and Warehousing and communicate daily manpower and transport requirements.
• Team player with a positive attitude.

Skills

TMS/WMS knowledge

MS Office

English communication

Customer service

Technical writing

Tools

MS Office

WMS (e.g., C1)

TMS

Job description

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Job Description

Job Responsibilities

• Manage and maintain the pulse of customer satisfaction

• Prepare customer periodic billings

• Manage inventory movement in the WMS. Perform Stock-In and Goods Issue activity in the WMS

• Product SME. Assist with identifying and troubleshooting of the customer’s products

• Assist with cross-departmental projects when necessary

• Conduct inventory quality checks- documentation, physical inventory

• Create, maintain and test operational SOPs

• Monitoring stock status – i.e. dry-ice, carton boxes, packing tools & materials.

• Coordinate daily with Operations and Warehousing and communicate daily manpower and transport requirements

• Team player with a positive attitude

Job Requirements

• Working experience using Transportation Management Systems (TMS) or Warehouse Management Systems (WMS) (e.g., C1) will be preferred

• Proficient in Microsoft Office applications.

• Strong written and spoken English communication skills.

• Customer-focused with excellent service orientation.

• Good technical/instructional writing abilities

Employee Type

Permanent

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