Warehouse and Logistics Manager

West Pharmaceutical Services, Inc; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

West Pharmaceutical Services, Inc. is seeking a Warehouse and Logistics Manager in Jurong, SG to oversee end-to-end warehouse operations, inventory control, and transportation logistics. You will manage relationships with 3PL providers and global stakeholders while developing the team.

The role emphasizes safety, quality standards, Lean improvements, and collaboration with internal and external partners to ensure efficient, compliant operations.

Qualifications

• Proven work experience in logistics and warehouse management; 3PL experience preferred.
• Minimum eight years in logistics/warehouse in a highly regulated manufacturing environment, including 5 years in people management.
• Strong leadership, organizational skills, and proficiency in warehouse and inventory management systems.
• Excellent communication, interpersonal, and project management skills.

Responsibilities

• Lead a team to ensure warehouse operations, facilities, equipment, inventory records (receiving, storing, picking, packing, shipping) comply with safety regulations and audit standards.
• Develop and execute strategic plans to optimize inventory, space, and partnerships with internal/external providers for efficiency and audit readiness.
• Determine cost-effective delivery routes and SLAs for internal/external customers and vendors with safety/regulatory compliance and on-time delivery.
• Lead, coach and develop warehouse staff; balance staffing with workloads; implement training programs and regular feedback sessions.
• Drive Lean savings initiatives to enhance operational efficiency and reduce waste across warehouse and logistics functions.
• Oversee deviation management and change control processes and support improvements for efficiency.
• Manage the warehouse/logistics budget; monitor expenses and identify cost reduction opportunities.
• Provide monthly operation reporting, insights, and improvement recommendations from data.
• Lead and support ad hoc projects and assignments from the manager.

Skills

Leadership

Communication

Project management

Training

Analytical skills

Education

Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field

Tools

WMS

Job description

Select how often (in days) to receive an alert:

Title: Warehouse and Logistics Manager

Requisition ID: 75441

Date: Aug 14, 2026

Location: Jurong, SG, SG

Department: Supply Chain

Description:

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World war 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

The Warehouse and Logistics Manager ensure comprehensive operations of the warehouse and logistics processes, encompassing inventory control, order fulfillment, and transportation logistics ensuring compliance with safety and quality standards, and optimizing operational performance. This role includes managing relationships with Third-Party Logistics (3PL) providers and Global stakeholders and own people development for the team.

Essential Duties and Responsibilities

• Lead a team to ensure that all warehouse operations facilities, equipment, inventory records including receiving, storing, inventory management, picking, packing, and shipping, comply with internal and external safety regulations, industry and audit standards.
• Develop and execute strategic plans to optimize inventory, space management, partnerships with internal stakeholders and external providers to ensure overall operational efficiency, delivery speed and effectiveness, readiness in complying with customers’ and audit requirements.
• Determine timely and cost-effective delivery or shipping routes and SLAs (Service Level Agreement) for both internal and external customers, global and transporter vendors ensuring compliance with safety and regulatory requirements and reliable on-time delivery.
• Lead, coach and develop warehouse and logistics staff, cultivate a work environment oriented towards growth, safety, and continuous improvement. Balance staffing with workloads, implement performance management systems, as well as conduct training programs and regular feedback sessions to enhance staff skills and career progression.
• Foster a culture of continuous improvement by driving Lean savings initiatives aimed at enhancing operational efficiency and reducing waste across all warehouse and logistics functions.
• Oversee team’s implementation of deviation management processes and change control procedures and provide support for improvements for the efficiency and effectiveness of warehouse and logistics operations.
• Manage the warehouse and logistics budget by monitoring expenses and identifying areas for cost reduction and improved efficiency.
• Evaluate regular warehouse and logistics data to provide monthly operation reporting, insights and improvement recommendations.
• Lead and support ad hoc projects and additional assignments by the manager.

Education

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.

Work Experience

• Proven work experience in logistics and warehouse management, preferably with 3PL experience.
• Minimum eight years of direct working experience in logistics and/or warehouse function within a highly regulated manufacturing environment including 5 years in a people management capacity.
• Strong leadership, organizational skills, and proficiency in warehouse and inventory management systems.
• Excellent communication, interpersonal, and project management skills.

Preferred Knowledge, Skills and Abilities

• Certification in Supply Chain or Logistics (e.g., APICS, CSCMP).
• Experience with warehouse management systems (WMS).
• Familiarity with change control methodologies and deviation management processes.
• Strong analytical and problem-solving skills, leveraging data to drive decisions.
• Knowledge of safety and quality standards
• Ability to work independently and as part of a team
• Experience in transportation and freight management
• Understanding of relevant regulations and compliance requirements.

Physical Requirements

Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Additional Requirements

• Ability to work in a warehouse setting, with occasional travel to other facilities.
• Flexibility to work outside normal business hours to manage time-sensitive operations and projects.

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in orderto apply to West, please send an email to [e-mail] . Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening.