VP, Wealth Experience & Digital Journeys Lead

DBS Bank Australia; Singapore; On-site; SGD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Job summary

DBS Bank Australia in Singapore is seeking a Vice President, Wealth Journey & Experience Lead to govern the digital channel wealth user experience across multiple channels. This role includes establishing governance frameworks, managing friction points, and driving change management strategies.

The ideal candidate will have over 7 years of experience and strong skills in stakeholder management and design thinking methodologies. You will actively benchmark against industry standards and support digital integration initiatives for client and staff experiences.

Qualifications

• 7+ years of relevant experience in designing and governing user journeys and digital features across multiple channels.
• Demonstrated ability to drive change within teams.
• Strong communication skills to articulate complex concepts.

Responsibilities

• Establish governance frameworks for wealth user experience.
• Benchmark DBS’s wealth journeys against industry standards.
• Directly address friction points and manage change initiatives.

Skills

User journey design

Stakeholder management

Change management

Data-driven decision making

Tools

Design Thinking

Digital product management

Job description

DBS Bank Australia in Singapore is seeking a Vice President, Wealth Journey & Experience Lead to govern the digital channel wealth user experience across multiple channels. This role includes establishing governance frameworks, managing friction points, and driving change management strategies.

The ideal candidate will have over 7 years of experience and strong skills in stakeholder management and design thinking methodologies. You will actively benchmark against industry standards and support digital integration initiatives for client and staff experiences.