Digital Experience Lead, Wealth & Investments

DBS Bank Ltd; Singapore; On-site; SGD 90,000 - 140,000; Full time

Job summary

DBS Group Holdings Ltd in Singapore is seeking an Associate/Senior Associate to join the digiWealth Digital Experience team within Consumer Banking. You will orchestrate customer journeys and optimize platform experiences to acquire, retain and deepen relationships with retail-wealth clients across their I&I lifecycle.

The role requires strong digital product design, a creative approach to positioning financial solutions, and the ability to balance platform optimisation with resiliency.

Qualifications

• 3–6 years’ experience in digital product management or related fields.

Responsibilities

• Obsession with the next leap in the digital retail wealth experience.
• Drive I&I customer acquisitions & retention using data-driven journey design.
• Performance monitoring and optimisation: track KPIs, analyse usage, and iterate on features.
• Cross-functional collaboration with product, platform and frontline teams.

Skills

Digital product management

Customer experience

Growth marketing

Digital journey design

Design thinking

Analytics tools

Stakeholder management

Project management

Job description

DBS Group Holdings Ltd in Singapore is seeking an Associate/Senior Associate to join the digiWealth Digital Experience team within Consumer Banking. You will orchestrate customer journeys and optimize platform experiences to acquire, retain and deepen relationships with retail-wealth clients across their I&I lifecycle.

The role requires strong digital product design, a creative approach to positioning financial solutions, and the ability to balance platform optimisation with resiliency.