VP, Travel & Commerce Accounts (APAC)

MasterCard Worldwide

Singapore

On-site

SGD 260,000 - 520,000

Full time

2 days ago

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Job summary

Mastercard Worldwide is seeking a VP, Account Management for Travel & Commerce in Asia Pacific. You will lead strategic relationships with online travel and digital commerce customers, shaping account strategy and leading complex opportunities from business case to negotiation.

You will build growth pipelines, mentor senior account teams and collaborate with Product, Marketing, and regional teams to deliver sustainable value and revenue across markets in a fast-paced, competitive environment.

Qualifications

Strong payments knowledge and B2B/payments experience.
Proven ability to own and grow complex customer relationships.
Experience in strategic account management and business development.
Established people leadership with track record of building high-performing teams.

Responsibilities

Lead the strategy and commercial direction for a portfolio of strategic online travel and digital commerce customers across Asia Pacific, driving growth across B2B payments through increased volume, revenue and market share.
Build and maintain trusted relationships with senior decision-makers and C-suite stakeholders, positioning Mastercard as a strategic partner to complex and sophisticated digital businesses.
Identify and lead new business opportunities, from initial customer strategy and business-case development through commercial structuring, negotiation, contracting and execution.
Lead and develop a team of senior account management professionals, setting strategic direction and enabling the team to deliver against customer and commercial objectives.
Partner with Commercial New Payment Flows, Product, Services, Marketing and other regional and global teams internally to develop solutions and commercial propositions aligned with customer needs.
Apply business case modelling, performance data and commercial insights to inform decisions and identify opportunities for growth.
Navigate complex cross-functional and multi-market environments, bringing together the right stakeholders and resources to progress customer opportunities and resolve barriers.
Monitor portfolio performance against agreed commercial objectives, identifying risks and opportunities and taking action to maintain momentum and deliver results.
Represent the customer perspective internally while maintaining strong commercial discipline and ensuring agreements create sustainable value for Mastercard and its partners.