VP, Operations & AI Transformation Leader

OCBC Bank

Singapore

On-site

SGD 180,000 - 300,000

Full time

2 days ago

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Benefits offered by this job

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Job summary

OCBC Bank in Singapore seeks a Vice President, Operations to lead transformation initiatives across the bank’s operations. You will drive efficiency, customer experience, productivity, and business performance with a focus on digital and AI-enabled change.

The role requires deep executive leadership across functions, extensive experience in transformation, and a proven ability to implement sustainable improvements. On-site, Singapore-based position with strong growth potential.

Qualifications

Bachelor's degree in Business, Engineering, Operations, Technology, or related discipline.
MBA or Master's degree preferred.
10 years of experience in operations, transformation, consulting, or operational excellence.
Proven executive leadership experience leading complex transformation programs.
Experience with AI, automation, digital transformation, analytics, and process re-engineering.
Strong track record of stakeholder engagement.

Responsibilities

Develop and execute the Operations Transformation strategy aligned with corporate objectives.
Lead large-scale transformation programs, operating model redesign, and process optimisation initiatives.
Drive adoption of AI, Generative AI, automation, machine learning, and analytics to improve operational effectiveness.
Establish governance frameworks, transformation roadmaps, and benefits-realisation plans.
Partner with business, technology, risk, compliance, and operations leaders to implement sustainable change.
Monitor KPIs and operational performance, ensuring measurable business outcomes.
Present strategic recommendations and progress updates to executive leadership.