VP of Learning & Transformation

ocbc; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

OCBC in Singapore invites you to join the Learning & Transformation team as part of a journey to become a future-ready learning organisation. You will partner with Ops, Tech and HR to shape learning priorities, design high-impact initiatives and drive AI-enabled learning use cases.

The role emphasizes governance, data-driven impact, and collaboration across stakeholders to deliver scalable, risk-aware learning solutions that align with banking standards.

Responsibilities

• Partner the business on learning and workforce priorities. Build trusted relationships with Technology & Operations stakeholders to understand business strategy, workforce requirements, capability gaps and transformation priorities.
• Lead learning needs analysis and skills advisory. Use business input, skills data, job family insights and employee development priorities to define learning needs, skills pathways and role-based development plans for critical and emerging roles.
• Anchor joint Business-L&T learning impact initiatives. Design, coordinate and deliver high-impact learning initiatives with measurable connection to business goals, including operations, technology, business analysis and project delivery capability development.
• Support skills-first transformation. Contribute to enterprise skills frameworks, job skills profiles, skills inventories, learning pathways and manager/employee enablement practices.
• Drive AI-enabled learning use cases. Identify and shape relevant AI-assisted learning opportunities such as role plays, simulations, personalised learning, just-in-time learning, coaching use cases and applied productivity workshops.
• Bring practical technology fluency. Work with learning platforms, data, dashboards, AI tools and digital adoption solutions; partner technical specialists and lead selected mildly technical initiatives from business framing through implementation.
• Enable AI literacy and productivity adoption. Support the design and rollout of AI learning interventions, including Copilot, automation, data and Gen AI programs.
• Measure learning impact. Define success metrics and track participation, penetration, completion, feedback, behavioural indicators and business impact signals to refine learning solutions.
• Collaborate across boundaries. Work with HRBPs, business SMEs, Technology, L&T specialists, programme owners and external partners to deliver integrated, scalable and risk-aware learning solutions & advisory services.
• Operate with governance and risk awareness. Ensure learning solutions are aligned with banking standards, risk considerations, data privacy, procurement and governance expectations.

Job description

OCBC in Singapore invites you to join the Learning & Transformation team as part of a journey to become a future-ready learning organisation. You will partner with Ops, Tech and HR to shape learning priorities, design high-impact initiatives and drive AI-enabled learning use cases.

The role emphasizes governance, data-driven impact, and collaboration across stakeholders to deliver scalable, risk-aware learning solutions that align with banking standards.