VP, Learning Business Partner, Digital & AI

ocbc; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

OCBC in Singapore invites you to join the Learning & Transformation team as part of a journey to become a future-ready learning organisation. You will partner with Ops, Tech and HR to shape learning priorities, design high-impact initiatives and drive AI-enabled learning use cases.

The role emphasizes governance, data-driven impact, and collaboration across stakeholders to deliver scalable, risk-aware learning solutions that align with banking standards.

Responsibilities

• Partner the business on learning and workforce priorities. Build trusted relationships with Technology & Operations stakeholders to understand business strategy, workforce requirements, capability gaps and transformation priorities.
• Lead learning needs analysis and skills advisory. Use business input, skills data, job family insights and employee development priorities to define learning needs, skills pathways and role-based development plans for critical and emerging roles.
• Anchor joint Business-L&T learning impact initiatives. Design, coordinate and deliver high-impact learning initiatives with measurable connection to business goals, including operations, technology, business analysis and project delivery capability development.
• Support skills-first transformation. Contribute to enterprise skills frameworks, job skills profiles, skills inventories, learning pathways and manager/employee enablement practices.
• Drive AI-enabled learning use cases. Identify and shape relevant AI-assisted learning opportunities such as role plays, simulations, personalised learning, just-in-time learning, coaching use cases and applied productivity workshops.
• Bring practical technology fluency. Work with learning platforms, data, dashboards, AI tools and digital adoption solutions; partner technical specialists and lead selected mildly technical initiatives from business framing through implementation.
• Enable AI literacy and productivity adoption. Support the design and rollout of AI learning interventions, including Copilot, automation, data and Gen AI programs.
• Measure learning impact. Define success metrics and track participation, penetration, completion, feedback, behavioural indicators and business impact signals to refine learning solutions.
• Collaborate across boundaries. Work with HRBPs, business SMEs, Technology, L&T specialists, programme owners and external partners to deliver integrated, scalable and risk-aware learning solutions & advisory services.
• Operate with governance and risk awareness. Ensure learning solutions are aligned with banking standards, risk considerations, data privacy, procurement and governance expectations.

Job description

WHO WE ARE:

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Why Join

At OCBC, our greatest pride is seeing our people succeed. The Learning and Transformation team contributes to this goal by pulling together the best minds to inspire a future-ready workforce, while building a culture where our people learn and thrive to reach their potential.

With the aim to leave no one behind as OCBC grows and transforms, we focus on equipping employees with the necessary skills and competencies so they can be their best in their current and future roles. The Digital & AI Imagineering team advances this mission by shaping progressive learning experiences, skills-first practices and AI-enabled learning innovation for business impact.

What You Do

• Partner the business on learning and workforce priorities. Build trusted relationships with Technology & Operations business unit stakeholders to understand business strategy, workforce requirements, capability gaps and transformation priorities.
• Lead learning needs analysis and skills advisory. Use business input, skills data, job family insights and employee development priorities to define learning needs, skills pathways and role-based development plans for critical and emerging roles.
• Anchor joint Business-L&T learning impact initiatives. Design, coordinate and deliver high-impact learning initiatives with measurable connection to business goals, including operations, technology, business analysis and project delivery capability development.
• Support skills-first transformation. Contribute to enterprise skills frameworks, job skills profiles, skills inventories, learning pathways and manager/employee enablement practices.
• Drive AI-enabled learning use cases. Identify and shape relevant AI-assisted learning opportunities such as role plays, simulations, personalised learning, just-in-time learning, coaching use cases and applied productivity workshops.
• Bring practical technology fluency. Work comfortably with learning platforms, data, dashboards, AI tools and digital adoption solutions; partner technical specialists where needed and lead selected mildly technical initiatives from business framing through implementation.
• Enable AI literacy and productivity adoption. Support the design and rollout of AI learning interventions, including Copilot, automation, data and Gen AI programs.
• Measure learning impact. Define success metrics and track participation, penetration, completion, feedback, behavioural indicators and business impact signals to refine learning solutions.
• Collaborate across boundaries. Work closely with HRBPs, business SMEs, Technology business unit, L&T specialists, programme owners and external partners to deliver integrated, scalable and risk-aware learning solutions & advisory services
• Operate with governance and risk awareness. Ensure learning solutions are aligned with banking standards, risk considerations, data privacy, procurement and governance expectations.

How You Succeed

• Business partnering: Ops & Tech leaders and HRBPs see the LBP as a credible partner who understands business needs and translates them into relevant learning ac