VP, Learning Business Partner, Digital & AI

OCBC Bank; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

OCBC Bank invites a Learning Business Partner to join the Learning and Transformation team. You will partner with Technology and Operations leaders to understand strategic workforce needs, shape capability development, and drive skills-first learning initiatives across the bank.

You will analyze needs, design pathways for critical roles, and champion AI-enabled learning adoption while ensuring governance and risk considerations are met.

Qualifications

• Strong capability demonstrated in HR, Learning and Transformation, or HRBP roles.
• Experience partnering senior stakeholders to diagnose needs and shape learning interventions.
• Understanding of skills frameworks, learning pathways, and change adoption.

Responsibilities

• Partner the business on learning and workforce priorities with Technology & Operations leaders.
• Lead learning needs analysis and define role-based development plans.
• Anchor joint Business–L&T learning impact initiatives with measurable outcomes.
• Contribute to enterprise skills frameworks and learning pathways.
• Identify and shape AI-enabled learning opportunities and use cases.
• Collaborate across HRBPs, SMEs, and tech teams to deliver scalable solutions.

Skills

Business partnering

Skills-first capability building

AI and digital learning adoption

Learning impact measurement

Tools

Learning platforms

Data dashboards

GenAI tools

Job description

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future‑ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future‑ready career. Your Opportunity Starts Here. Why Join At OCBC, our greatest pride is seeing our people succeed. The Learning and Transformation team contributes to this goal by pulling together the best minds to inspire a future‑ready workforce, while building a culture where our people learn and thrive to reach their potential. With the aim to leave no one behind as OCBC grows and transforms, we focus on equipping employees with the necessary skills and competencies so they can be their best in their current and future roles. The Digital & AI Imagineering team advances this mission by shaping progressive learning experiences, skills‑first practices and AI‑enabled learning innovation for business impact.

What You Do

We are looking for a professional who can lead through influence, is passionate about business partnering, workforce transformation and skills‑led employee development to join the Learning and Transformation team as the Learning Business Partner supporting the Bank’s Technology business unit. This role is part trusted advisor, part learning strategist and part innovation translator. The successful candidate will work closely with Business Unit leaders, HRBPs, HR SMEs and L&T colleagues to identify capability priorities, shape learning interventions, drive skills‑first adoption and support AI‑enabled learning initiatives that improve workforce readiness, productivity and business outcomes.

• Partner the business on learning and workforce priorities. Build trusted relationships with Technology & Operations business unit stakeholders to understand business strategy, workforce requirements, capability gaps and transformation priorities.
• Lead learning needs analysis and skills advisory. Use business input, skills data, job family insights and employee development priorities to define learning needs, skills pathways and role‑based development plans for critical and emerging roles.
• Anchor joint Business‑L&T learning impact initiatives. Design, coordinate and deliver high‑impact learning initiatives with measurable connection to business goals, including operations, technology, business analysis and project delivery capability development.
• Support skills‑first transformation. Contribute to enterprise skills frameworks, job skills profiles, skills inventories, learning pathways and manager/employee enablement practices.
• Drive AI‑enabled learning use cases. Identify and shape relevant AI‑assisted learning opportunities such as role plays, simulations, personalised learning, just‑in‑time learning, coaching use cases and applied productivity workshops.
• Bring practical technology fluency. Work comfortably with learning platforms, data, dashboards, AI tools and digital adoption solutions; partner technical specialists where needed and lead selected mildly technical initiatives from business framing through implementation.
• Enable AI literacy and productivity adoption. Support the design and rollout of AI learning interventions, including Copilot, automation, data and Gen AI programs.
• Measure learning impact. Define success metrics and track participation, penetration, completion, feedback, behavioural indicators and business impact signals to refine learning solutions.
• Collaborate across boundaries. Work closely with HRBPs, business SMEs, Technology business unit, L&T specialists, programme owners and external partners to deliver integrated, scalable and risk‑aware learning solutions & advisory services.
• Operate with governance and risk awareness. Ensure learning solutions are aligned with banking standards, risk considerations, data privacy, procurement and governance expectations.

How You Succeed

• Business partnering: Ops & Tech leaders and HRBPs see the LBP as a credible partner who understands business needs and translates them into relevant learning actions.
• Skills‑first capability building: Critical roles and learner groups have clearer skills needs, learning pathways and development interventions.
• AI and digital learning adoption: AI‑enabled and technology‑supported learning use cases are piloted, scaled or embedded where they create measurable value.
• Learning impact: Learning initiatives demonstrate relevance, reach and early impact against agreed business and workforce goals.

Who You Are

• You are a business‑oriented learning professional who can hold credible conversations with senior stakeholders and translate ambiguity into structured learning priorities.
• You are comfortable navigating both HR and technology environments, and can bridge business requirements, employee development needs and digital learning possibilities.
• You bring a skills‑first mindset and can connect job roles, capabilities, learning design, workforce transformation and measurable outcomes.
• You are curious about AI and digital tools, with the confidence to scope use cases, ask the right technical questions and lead selected initiatives without needing to be a deep technologist.
• You communicate clearly, influence without authority and are comfortable working across HRBPs, business unit leaders, SMEs, technology teams and learning specialists.
• You are hands‑on enough to initiate & drive execution, while strategic enough to shape a learning agenda that supports business transformation.

Experience

• Strong capability demonstrated with 6‑8 years of relevant work experience within HR, Learning and Development, organisational transformation, employee development, workforce transformation or HRBP/business partnering roles. Strong adjacent experience may be considered where there is clear learning, digital adoption, workforce capability & business transformation orientation.
• Business partnering: Proven experience partnering senior business stakeholders to understand requirements, diagnose capability gaps and shape practical people‑development interventions.
• Learning and transformation: Strong understanding of adult learning, capability building, curriculum/pathway design, learning impact measurement and change adoption.
• Skills‑first orientation: Experience or strong appreciation of skills frameworks, learning needs analysis, job skills profiles, skills inventories, career pathways or workforce capability planning.
• AI and digital fluency: Practical exposure to AI, GenAI, Copilot, automation, digital learning platforms, learning analytics or technology‑enabled workforce transformation.
• The candidate need not be a technical specialist, but should be confident enough to lead business‑side use case definition and partner technical experts.
• Execution excellence: Ability to manage priorities, programmes, stakeholders, timelines and governance across multiple workstreams.
• Communication. Ability to communicate clearly across verbal and presentation formats, with the ability to convert complex ideas into clear, senior‑stakeholder‑ready narratives.
• Banking, operations or technology context: Experience supporting operations, technology, transformation, risk, financial services or large complex organisations will be advantageous.

What we offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry‑leading learning and professional development opportunities.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Let’s build the bank we need for the future we want. Find the best version of yourself in a friendly, supportive team. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future‑ready career. Your Opportunity Starts Here.

Introduce yourself to our recruiters and we’ll get in touch if there’s a role that seems like a good match. As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of NewYork, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody’s and AA‑by both Fitch and S&P). We offer private banking services through our wholly‑owned subsidiary, Bank of Singapore, which operates on a unique open‑architecture product platform to source for the best‑in‑class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.