Visitor Experience Lead - Front Desk & Records

ST Engineering e-Services Pte. Ltd.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive remuneration

Comprehensive benefits

Safe, diverse workplace

Job summary

ST Engineering e-Services Pte. Ltd. seeks a front desk associate to deliver courteous visitor services at the reception and service counters. You will register visitors, manage facial recognition, and ensure accurate records in adherence to PDPA and security policies.

You will operate in a fast-paced environment, handle inquiries, and support digitisation efforts while maintaining high standards of professionalism and reliability.

Qualifications

• Proven track record of delivering high-quality customer service.
• Ability to learn quickly and adapt to changing tasks.
• Strong interpersonal and communication skills.

Responsibilities

• Greet and assist visitors in a professional manner.
• Register visitors and manage facial recognition and records in compliance with PDPA.
• Assist with queue management and front desk duties as needed.
• Maintain accurate visitor records and handle key management securely.
• Support in digitisation tasks and documentation workflows.

Skills

Customer Service

Adaptability

Interpersonal Skills

English Proficiency

IT Savvy

WSQ Certification

AI Experience

Generative AI Tools

Job description

ST Engineering e-Services Pte. Ltd. seeks a front desk associate to deliver courteous visitor services at the reception and service counters. You will register visitors, manage facial recognition, and ensure accurate records in adherence to PDPA and security policies.

You will operate in a fast-paced environment, handle inquiries, and support digitisation efforts while maintaining high standards of professionalism and reliability.