VIP Relations & Events Specialist

goodwill entertainment holding limited; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

Goodwill Entertainment Holding Limited in Singapore is seeking a client relations specialist to build and maintain relationships with VIP clients and customers. The role involves promoting gift support services for artists and performers and encouraging gift bookings and table gift arrangements for events.

You will coordinate gift orders, pricing, and delivery with customers, assist with hospitality during events, and support marketing to boost artist exposure and customer retention.

Responsibilities

• Build and maintain strong relationships with VIP clients and customers
• Introduce and promote gift support services for artists and performers
• Approach clients to encourage gift bookings and table gift arrangements for artists
• Coordinate gift orders, pricing, and delivery arrangements with customers
• Assist in customer engagement and provide attentive hospitality service during events
• Support marketing activities to increase artist exposure and customer retention
• Handle client inquiries professionally and maintain good customer relationships
• Work closely with the operations and artist management team to ensure smooth event arrangements
• Assist with social media promotion, customer follow-ups, and event coordination
• Maintain a positive image of the company and provide excellent customer experience
• Perform other ad hoc duties assigned by management

Job description

Goodwill Entertainment Holding Limited in Singapore is seeking a client relations specialist to build and maintain relationships with VIP clients and customers. The role involves promoting gift support services for artists and performers and encouraging gift bookings and table gift arrangements for events.

You will coordinate gift orders, pricing, and delivery with customers, assist with hospitality during events, and support marketing to boost artist exposure and customer retention.