VIP Guest Relations Executive

Football Association of Singapore; Singapore; On-site; SGD 52,000 - 78,000; Full time

Job summary

Football Association of Singapore invites a Senior Executive, Guest Relations to deliver a welcoming, professional experience for guests, VIPs and stakeholders. Reporting to the Senior Manager, General Secretary's Office, the role blends guest relations with protocol support, match-day and event duties.

The ideal candidate brings discretion and composure, applying hospitality experience in a sporting context and contributing to official visits, VIP services and event coordination.

Qualifications

• Minimum GCE A Level, Diploma or equivalent qualification.
• Experience in guest relations, hospitality, VIP services or similar customer-facing roles.
• Ability to provide attentive service and remain composed under changing priorities.
• Clear communication skills and confidence engaging senior stakeholders.
• Strong organisational skills and attention to detail.

Responsibilities

• Serve as the professional first point of contact for visitors and stakeholders.
• Coordinate visitor appointments, registration, meeting-room bookings and access.
• Prepare reception areas and hospitality spaces with refreshments and guest requirements.
• Anticipate needs and respond to requests, escalating sensitive matters as needed.
• Support planning and delivery of VIP visits and delegation programmes.
• Manage front desk, calls and general email enquiries with accurate routing.
• Maintain visitor logs and guest records; assist with office administration and procurement.

Skills

Guest relations

Hospitality

VIP services

Communication

Event coordination

Education

GCE A Level / Diploma

Tools

Microsoft Word

Excel

PowerPoint

Email

Job description

Football Association of Singapore invites a Senior Executive, Guest Relations to deliver a welcoming, professional experience for guests, VIPs and stakeholders. Reporting to the Senior Manager, General Secretary's Office, the role blends guest relations with protocol support, match-day and event duties.

The ideal candidate brings discretion and composure, applying hospitality experience in a sporting context and contributing to official visits, VIP services and event coordination.