VIP Front Office & Facilities Specialist

Recruit Express Pte Ltd; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

Recruit Express Pte Ltd is seeking a professional receptionist to provide front desk support and contribute to smooth daily operations in a dynamic office environment.

You will greet visitors, manage calls, coordinate meeting rooms, handle mail and documentation, assist with travel bookings, and support office management with reporting and procurement while maintaining service quality.

Qualifications

• Diploma or Degree in Hospitality, Hotel Management, Business Administration, or related discipline.
• Around 3–5 years of relevant experience in reception, front office, hospitality, office administration, or workplace services.

Responsibilities

• Greet clients, visitors, and employees warmly and professionally to create a positive first impression
• Deliver high-quality service to clients and VIP visitors, addressing enquiries promptly and effectively
• Manage incoming calls and direct enquiries to appropriate personnel or departments to ensure efficient communication
• Coordinate meeting room bookings and arrange logistics for VIP visitors to support seamless meetings
• Manage the reception mailbox and handle day-to-day correspondence to maintain organized communication flow
• Maintain accurate visitor records and reception documentation to support security and reporting requirements
• Coordinate incoming and outgoing mail, courier services, and deliveries to ensure timely processing
• Support invoice processing and general administrative tasks to assist financial and operational functions
• Prepare reception and operational reports, including visitor statistics, call volumes, and incident records for management review
• Coordinate servicing, maintenance, and repairs of office equipment to ensure operational reliability
• Manage office supplies procurement, inventory, and distribution to maintain adequate stock levels
• Liaise with vendors and external service providers to maintain positive working relationships and service quality
• Assist the Office Manager in daily office operations to ensure smooth workflow and problem resolution
• Respond to employees’ business travel enquiries and coordinate with corporate travel agency for flight arrangements
• Assist employees with hotel reservations and other travel-related requirements to facilitate business trips
• Provide day-to-day operational and administrative support to the Office Manager to enhance office efficiency
• Support other departments with ad hoc administrative tasks as needed to foster cross-functional collaboration
• Ensure proper handover and backup arrangements are in place to maintain uninterrupted reception and office support

Skills

Customer service

Communication

Office administration

Education

Diploma or Degree in Hospitality, Hotel Management, Business Administration, or related discipline

Job description

Recruit Express Pte Ltd is seeking a professional receptionist to provide front desk support and contribute to smooth daily operations in a dynamic office environment.

You will greet visitors, manage calls, coordinate meeting rooms, handle mail and documentation, assist with travel bookings, and support office management with reporting and procurement while maintaining service quality.