VIP Client Growth Lead for Crypto Trading

MEXC; Singapore; Vor Ort; SGD 70.000 - 120.000; Vollzeit

Zusammenfassung

MEXC, a leading global cryptocurrency exchange, is hiring for a VIP Operations role in Singapore. You will manage elite client relationships, deliver tailored market insights, and support premium users with dedicated service.

The role emphasizes data-driven decision making, strategic growth campaigns, and close collaboration with product, risk, marketing, and support teams to elevate the VIP experience.

Join a fast-growing platform focused on transparency, innovation, and global expansion.

Qualifikationen

• Minimum 3 years of experience in user operation or VIP management on financial trading platforms.
• Experience in CEX/securities/futures or brokerage VIP operations preferred.
• Strong communication and cross-team collaboration skills.

Aufgaben

• Manage end-to-end VIP and high-net-worth client relationships with exclusive account service.
• Analyze client demands, provide market insights, and resolve inquiries promptly.
• Develop VIP growth strategies: activation, re-engagement, recall.
• Design differentiated client incentive programs based on assets and trading performance.
• Plan and host exclusive VIP events and campaigns.
• Analyze user behavior, retention, and transaction trends; deliver reports.
• Collaborate with product, risk, marketing, and support to upgrade VIP features.

Kenntnisse

VIP client management

High-net-worth relationships

Data analysis

Market insights

Cross-team collaboration

Tools

CRM systems

Excel

Jobbeschreibung

MEXC, a leading global cryptocurrency exchange, is hiring for a VIP Operations role in Singapore. You will manage elite client relationships, deliver tailored market insights, and support premium users with dedicated service.

The role emphasizes data-driven decision making, strategic growth campaigns, and close collaboration with product, risk, marketing, and support teams to elevate the VIP experience.

Join a fast-growing platform focused on transparency, innovation, and global expansion.