VIP Growth & Operations Product Lead (Crypto)

OKX; Singapore; Presencial; SGD 180 000 - 280 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

L&D subsidy

Team building programs

Wellness and meal allowances

Healthcare for employees and dependas

Resumo da oferta

OKX is seeking an experienced Product Manager/Director for VIP Growth & Operations in Singapore. You will lead VIP lifecycle programs, partner with Local Market teams, and drive end-to-end events and initiatives for high-net-worth clients, institutions, and market makers.

The role requires strong data analysis skills, cross-team coordination, and fluency in English and Chinese. You will influence global playbooks while tailoring local market plans for growth and increased AUM.

Qualificações

• Bachelor’s degree or higher with 5+ years of product management or product strategy experience.
• Deep understanding of Web3/Crypto industry, particularly exchange products such as institutional services, API trading, and VIP incentive programs.
• Prior experience in CEXs, brokerages, financial institutions, or high-net-worth client-related products is preferred.
• Strong cross-team communication and coordination skills, with systematic thinking and sharp user insights.
• Proficiency in data analysis tools and data-driven decision-making.
• Fluency in English and Chinese; Multi-market collaboration experience is a plus.

Responsabilidades

• Own the day-to-day VIP Growth & Operations execution for high-net-worth individual clients, ensuring VIP lifecycle programs are planned, launched, and iterated effectively.
• Build and run a VIP lifecycle operations framework: define segments, triggers, and journeys; set weekly/monthly operating rhythms; and ensure consistent execution with Local Markets.
• Partner with Local Market teams to co-create market plans, align goals and timelines, and drive follow-through, while ensuring global consistency and scalable playbooks.
• Plan and execute VIP offsites and online events (e.g., product sharing sessions, community/engagement touchpoints), including end-to-end coordination, stakeholder alignment, and post-event performance review.
• Develop and scale VIP growth programs and tools (e.g., VIP trial cards and similar programs) that improve conversion, deepen engagement, and increase VIP contribution to trading activity and AUM.
• Establish a data-driven growth operating model with clear measurement, experimentation, and continuous optimization to improve VIP contribution to revenue and AUM.
• Coordinate with cross-functional teams (Product, Data, Engineering, Operations) to deliver workflows, tooling, and process improvements that support VIP operations at scale.
• Track performance and continuously optimize: define KPIs, monitor results, gather market feedback, and refine programs based on data and learnings.

Conhecimentos

VIP Growth

Cross-market collaboration

Data-driven decisions

Stakeholder communication

Multi-market coordination

Data analysis tools

Formação académica

Bachelor’s degree or higher

Descrição da oferta de emprego

OKX is seeking an experienced Product Manager/Director for VIP Growth & Operations in Singapore. You will lead VIP lifecycle programs, partner with Local Market teams, and drive end-to-end events and initiatives for high-net-worth clients, institutions, and market makers.

The role requires strong data analysis skills, cross-team coordination, and fluency in English and Chinese. You will influence global playbooks while tailoring local market plans for growth and increased AUM.