Video Safety Quality & Process Programs Lead

TikTok Pte. Ltd.; Singapore; Presencial; SGD 90.000 - 160.000; Jornada completa

Descripción de la vacante

TikTok Pte. Ltd. in Singapore is seeking a results-driven professional to lead video safety quality evaluation and operations.

You will design evaluation frameworks, monitor metrics, and drive ongoing quality improvements in a fast-paced, global product environment. You'll collaborate across policy, product, engineering, and ops, translate findings into systematic actions, and own end-to-end quality initiatives from design through deployment.

Formación

• Strong experience in quality evaluation, quality operations, trust & safety, or related moderation domains.
• Proven capability in designing evaluation frameworks, metrics, and monitoring mechanisms.
• Strong understanding of strategy design from an evaluation perspective, not just execution support.
• Ability to translate evaluation findings into systematic quality improvement plans.
• Strong data analysis, structured problem-solving, and RCA capability.
• Solid project management skills with end-to-end ownership.
• Strong stakeholder management and cross-functional collaboration skills.

Responsabilidades

• Quality evaluation framework design and iteration.
• Evaluation strategy and measurement methodology design.
• Metric governance, monitoring, and confidence building.
• Root-cause analysis and evaluation-driven quality improvement.
• Cross-functional coordination across upstream and downstream teams.
• AI-enabled evaluation, validation, and workflow innovation.

Conocimientos

Quality evaluation

Quality operations

Trust & safety

Data analysis

Problem solving

Root-cause analysis

Project management

Stakeholder management

Cross-functional collaboration

AI evaluation

Descripción del empleo

TikTok Pte. Ltd. in Singapore is seeking a results-driven professional to lead video safety quality evaluation and operations.

You will design evaluation frameworks, monitor metrics, and drive ongoing quality improvements in a fast-paced, global product environment. You'll collaborate across policy, product, engineering, and ops, translate findings into systematic actions, and own end-to-end quality initiatives from design through deployment.